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Account Representative

Virtual Vocations Inc

Managing assigned customer accounts, the hybrid Account Representative will deliver high-touch service, serve as the primary liaison for clients, and ensure efficient handling of requests and issues. Key responsibilities

Serve as the primary point of contact for clients, building and maintaining long-term relationships Respond promptly to inquiries and resolve client issues with professionalism and discretion Support account maintenance activities and act as a liaison between clients and internal teams

Required qualifications

2-5 years of experience in customer service, account coordination, or client support roles Proficiency with CRM systems and standard business tools (Outlook, Teams, Excel, Salesforce) Strong organizational skills and the ability to manage multiple client relationships independently Exceptional customer service mindset with attention to detail Ability to work independently in a remote setting while maintaining accountability
Vacancy posted 1 day ago
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