Receptionist

Job Description

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

The receptionist will be the first person a client sees. Must be professional, portray good customer service skills, have a working knowledge of answering phones, Microsoft office and have a friendly clear speaking voice.

Responsibilities:

• Answer all incoming calls within 3 rings and accurately forward to the correct extension.
• Process and approve requests for conference rooms, resolve booking conflicts and ensure meeting requirements are met, as requested.
• Welcome and screen visitors and guests in a timely fashion by contacting their host for escort.
• Issue a building pass as needed.
• Sign for courier deliveries and notify hosts of the arrival of catering orders.
• Issue new employee badges and replace lost or stolen badges.
• Create new work orders in company system as requested.
• Close work orders upon verifying work is complete.
• Other duties as assigned.

Qualifications:

• High School Diploma or GED Equivalent
• Experience as a receptionist in a corporate environment desired.
• 1-3 years of experience with Microsoft Office Software (Word, Excel, Outlook).
• Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
• Exhibits superior verbal communication and phone skills.
• Exhibits exceptional customer service skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Proven ability to remain calm under pressure; resilient.
• Sound judgment and problem-solving ability.
• Able to appropriately handle confidential and highly sensitive material.
• Demonstrated ability to be flexible and adapt to an ever-changing work environment.
• Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.

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