Corporate Account Manager

Corporate Account Manager

Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise caters to commercial, industrial, government, and mercantile facilities.

As we expand across VA, NC, SC, GA, AL, TN and TX, we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.

In addition to standard benefits, new employees are eligible for Eagle Fire Perks:

• $2,000 Employee Referral Program
• Employee Assistance Program
• 10 Paid Holidays
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Initiates, proposes and closes on inspection, service, large contract and monitoring sales, including maintaining a suitable backlog of work proportional to existing service capacity and staffing.

• Actively pursues new customer opportunities through calling efforts, group presentations and introductory correspondence.
• Prepares, oversees and coordinates the timely preparation of all proposals for large contracts, high-profile customers and multiple location accounts, including negotiated retro-fit/new construction projects within assigned area, ensuring uniform compliance with Company policy, procedure and financial objectives.
• Responsible for the maintenance and storage of sales documentation in database as required.
• Responsible for tracking and reporting sales as required by the VP of Sales and Operations.
• Required to participate in pre-job start-up meetings to insure compliance with completion of proposed work and prepares change order quotations as necessary.
• Follows up on change order quotations to ensure timely acceptance.
• Acts as the primary contact with corporate account customers, resolving service issues, identifying opportunities for expanded services and ensuring overall satisfaction with delivered services.
• Provides support and follow up to field personnel regarding the preparation of cost estimates, proposals, submittals, drawings and other materials directly related to the delivery of services to the customer.
• Performs or assists other Managers in the performance of assigned special projects.
• Works cooperatively with the sales and marketing, technical support, and inspection departments and related personnel on the delivery of services.
• Works cooperatively with service departments and related personnel on the delivery of services.
• Handles each transaction in a way that positively spreads our Company's reputation.
• Expected to keep our word 100% of the time and work every day until our obligations are met.
• Responsible for completing continuing education necessary to maintain current certifications and/or licenses as required for position.

Must possess a practical knowledge of fire protection codes and standards. Must possess the ability to read and interpret construction documents and shop drawings. Must provide quality customer service. Must be a self-starter and possess the ability to work alone. Must possess excellent organizational skills. Must maintain a valid driver's license and acceptable driving record. Must handle multiple projects and identify priorities. Must interact well with all levels of individuals, internally and externally. Must maintain a positive and professional demeanor. Must possess the ability to handle change, resolve conflict and solve problems as they arise with minimal direction. Must possess excellent computer skills to include Microsoft Office Professional programs and estimating program in Excel.

• Minimum 2 (two) years college experience, plus Seven (7) years of experience in fire protection systems, plus Minimum Level II NICET certification in desired field required (or the ability to obtain Level II within the first year of employment), OR The equivalent combination of education and experience.

Must be able to lift and move objects weighing up to 50 pounds, work from heights above 10 feet, and work in confined areas. Must be able to lift, crouch, reach, handle, push and pull. Must be able to drive a vehicle. Must be able to travel out of town. Must be able to sit for long periods of time. Must be able to use a telephone, computer and other office equipment. Must be able to work in extremely cold and extremely hot temperatures. Must be able to work while exposed to loud sounds and noise levels.

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.