Client Service & Administrative Specialist
$55kPrideStaff
Sales Administrative Assistant
Position: Sales Administrative Assistant
Location: Melville, NY
Company/Industry: Well-established merchant services and payment processing company
Schedule: Mon-Fri In-Office Only
Salary: $55,000 Base Salary + Monthly Performance Bonuses ($1,000 $2,000/month) + benefits
Type: Direct Hire
Key Responsibilities
- Assist account executives and sales teams with daily workflow management, contract processing, and client onboarding documentation.
- Manage high-volume incoming phone calls and written communications regarding merchant accounts, contract terms, and transaction details.
- Address client reporting needs, extract transaction data, and provide clear account information to ensure ongoing client satisfaction.
- Manage, distribute, and track post-sale surveys to gather critical client feedback and ensure white-glove service standards.
- Act as a proactive decision-maker to resolve customer service or contract inquiries quickly and effectively.
Qualifications & Skills
- Exceptional verbal, written, listening, and interpersonal abilities.
- High energy, self-motivated, proactive, and eager to thrive in a high-volume team setting.
- Outstanding time-management skills, strong attention to detail, and proven multi-tasking capabilities.
- Sound decision-making skills with a calm, professional approach to customer support.
- Comfortable learning custom CRM systems, merchant reporting tools, and office software.
Compensation / Pay Rate (Up to): $70,000.00 - $70,000.00
All compensation and pay rates are dependent upon skills and experience. PrideStaff is an equal opportunity employer.
PrideStaffVacancy posted 5 days ago
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