Administrative Assistant

Administrative Assistant - Fink's Jewelers (Richmond, VA)

Position: Full-Time Administrative Assistant

Location: New Flagship Store, N. Gayton Road & W. Broad Street, Richmond, VA

Compensation: $20-$22 per hour

Position Overview

Fink's Jewelers is seeking an organized, detail-oriented Administrative Assistant to support daily store operations and deliver exceptional customer service. This role combines administrative responsibilities, client support, scheduling, data management, and event support within a luxury retail environment.

Key Responsibilities

• Provide outstanding customer service and build relationships with clients
• Assist sales professionals in understanding and meeting customer needs
• Schedule and manage appointments efficiently
• Support clienteling initiatives and special events
• Maintain accurate records and perform data entry
• Use CRM software and Microsoft Office Suite for administrative tasks
• Ensure smooth day-to-day operational support

Required Qualifications

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Proficiency in Microsoft Office Suite
• Strong attention to detail and accuracy
• Customer-focused mindset
• Interest in jewelry and willingness to learn product knowledge

Schedule

• Favorable retail hours Monday-Saturday
• Closed Sundays

Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) Retirement Plan
• Paid Holidays and Paid Time Off
• Short- and Long-Term Disability Insurance
• Company-paid Life Insurance
• Voluntary Life Insurance
• Employee Discount
• Professional Development Assistance
• Referral Program

About Fink's Jewelers

Founded in 1930 in Roanoke, Virginia, Fink's Jewelers is a family-owned company now operating 12 locations across Virginia, North Carolina, and Tennessee. The company emphasizes exceptional customer service and has been recognized as one of America's Top 50 jewelers.