Distribution Operations Associate-Mastering

Distribution Operations Associate-Mastering

The Mastering Distribution Ops Associate must be technically knowledgeable and effective in gathering and understanding of business requirements, technical specifications, schedules and workflows. The Mastering Distribution Ops Associate coordinates with the post production teams and third-party vendors to ensure timely, accurate, and efficient delivery; and "owns" the customer relationship between internal clients/stakeholders. In addition, the Mastering Distribution Ops Associate is a hospitality specialist who delivers excellent customer service by interacting comfortably with creative and executive team members. He/she must possess flexibility and creativity and be willing to assume challenges and increased responsibility, including handling routine matters in Manager's absence as well as keeping an eye out for ways to improve workflows/increase efficiency, etc.

Responsibilities and Duties of the Role:

• Vendor & Asset Management: reviewing QC reports and issues and ensuring assets are delivered on time to the right specification.
• Title Management: including associated mastering work orders, overseeing all communications about the title including reporting timelines, issues or escalations to management, keeping other teams updated on the status and entering data into TWC systems and
• Monitoring vendor performance against our SLA's and timelines
• Managing relationships such as the third-party production partners or internal post production executive teams
• Special Projects, such as System Ambassador, SOP Documentation and Governance

Required Education, Experience/Skills/Training:

• Excellent communication skills, both written and verbal are essential, as is the ability to advocate and negotiate diplomatically within a matrixed organization. Strong collaboration and interpersonal skills.
• Strong project management skills with ability to manage multiple projects simultaneously against short deadlines and minimal lead time. Must be an expert organizer with superb time management skills.
• 3 years experience reading and understanding video and audio QC reports and is capable of conveying issues to post production and technical teams to resolve a variety of issues at once; takes a new perspective on existing solutions. Works independently while receiving minimal guidance. Exercises judgment based on the analysis of multiple sources of information.
• Must be a master of workflow diplomacy; consistently auditing and analyzing localization and global launch plans and timelines against constantly evolving post production delivery schedules.
• Must understand television postproduction and delivery schedules.
• Metric, data analysis and financial acumen
• Must be able to create concise, executive-friendly presentations.
• Must have strong Microsoft Excel and Google Doc skills.
• Strong computer skills with Microsoft Office Suite, experience using MAC, PC, iOS, Android, Web based applications and services.
• Make decisions with help from manager

Preferred Qualifications

• Bachelor's Degree and minimum 3 years digital media/content production and/or distribution experience at a Studio, Network, Streaming Platform, or Post House.
• Intermediate Level Technical knowledge and understanding of video and audio file formats including Dolby Vision, Dolby Atmos, UHD, HDR, SDR and digital media codecs (eg. ProRes, IMF, MXF, XDCAM, etc)

The hiring range for this position in Glendale, CA is $79,100 to $96,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.