Customer Sucess Business Development

Columbus, United States | Posted on 01/12/2026 Job Description Identify, qualify, develop, and close sales with new customers in the assigned territory that are located on or near ICT/SC/Three Lanterns existing or planned fiber network builds. Consistent strategic cold calling, prospect engagement, and business development with meaningful volume of in-person appointments per week/month which leads to successfully achieving the assigned revenue targets. Successfully conduct customer telecommunications and data infrastructure needs assessments; identify suitable solutions based on those needs; develop, present and follow up on written proposals. Timely and accurate forecasting and reporting of sales activity and opportunities. Act as a liaison between the customer and the Company personnel and contractors during the design, construction, installation, and service activation process. Process contracts and sales orders for new or upgraded services. Ad hoc projects and financial analysis to support key business decisions and projects. Perform other duties as assigned. Works flexible hours and travels as needed. Requirements 2-5 years minimum of successful sales experience, business development, and territory management in a telecom, data communications, or ISP environments including cold calling and prospecting, also other Technology in the Fire and Security Alarm Fields. Working knowledge of data and telecommunication industry and terminology. Proven track record of success in exceeding assigned sales quotas. Experienced in creating and presenting compelling written sales proposals to decision makers. Willingness to represent the Company at networking events, tradeshows and activities. Proficiency with Microsoft Word, Excel, PowerPoint and Outlook. Experience with Zoho CRM software platforms a plus. A self-starter driven to achieve revenue targets primarily through cold calling, green field market development, effective networking and marketing in the target markets assigned. Excellent written, verbal and interpersonal communication skills. Strong customer orientation. Good problem-solving skills, positive and results oriented attitude. Familiarity with new and emerging telecommunications technology, including but not limited to fiber optics, new fiber builds requiring laterals into buildings, FTTX, Ethernet WANS, IP, VoIP- PBX, with a willingness to learn new skills and technologies quickly. Highly proactive and responsible. Team player, collaborative, highest integrity, and strong business ethics. Benefits Medical Plan/HSA Opportunities for Advancement and Growth Promotion Plan Additional Income Opportunities with On-the-Job Product Sales Opportunity for Growth Job Stability Automotive Allowance including Moo Moo and Oil Changes 43 year old Family Owned Company Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations Learning Culture: Company support in obtaining technical certifications Dynamic Growth: Paid training and clearly defined paths to advance within the company #J-18808-Ljbffr ICS