Manager, Digital CX: CRM & Telephony Transformation
$102k - $177.1kJohnson & Johnson MedTech
Johnson & Johnson MedTech seeks a Manager, Digital CX (CRM/Telephony) in Raynham, MA. This role focuses on improving digital customer experiences, leading the strategy, and managing CRM and Telephony solutions for the US Customer Service team. The ideal candidate has a Bachelor's in a related field, 6-8 years of experience in digital CX, and strong analytical skills. Expect to collaborate across functions to enhance customer satisfaction and operational effectiveness. Salary ranges between $102,000 - $177,100, with limited travel required. #J-18808-Ljbffr Johnson & Johnson MedTech
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Manager, Digital CX: CRM & Telephony Transformation in Raynham, MA vacancy
$102k - $177.1k
Job Title Manager, Digital CX (CRM/Telephony) Location(s) New Brunswick, New Jersey; Raynham, Massachusetts; West Chester, Pennsylvania (preferred Massachusetts) Background DePuy Synthes is recruiting for a Manager, Digital CX (CRM/Telephony) in Massachusetts. Johnson...CRM$102k - $177.1k
6029-MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity is seeking a Manager, Digital CX (CRM/Telephony) to lead digital customer experience initiatives. You will oversee processes related to CRM and Telephony, ensuring high-quality digital interactions and cross-functional...CRM$125k - $150k
Role Overview The Senior Manager, Customer Service Technology... ...platforms, including telephony, IVR, CRM, chat, and web‑based support... ...closely with IT, Digital, regional CX leaders, and local market... ...implementations, digital transformation, automation initiatives,...TransformationCRMContract workLocal areaImmediate startRemote work2 days per week- ...and progress the pipeline, and working collaboratively with digital transformation practice leaders (Information Technology and Cybersecurity... ...which includes prospecting, lead generation, pipeline and CRM management, contracts, proposals, and statements of work generation,...TransformationCRMLocal areaNight shift
$65k - $117k
...Synthes is recruiting for a Digital Analyst, located in New Brunswick... ...hands‑on exposure to digital transformation initiatives and the... ...technologies, or information management. Experience and Skills 0-2... ...initiatives. Familiarity with CRM, ERP, or digital experience platforms...TransformationCRMLocal areaImmediate start- ...Technology Product & Platform Management Job Sub Function Technical... ...a critical role in driving digital enablement, operational efficiency... ...e.g., contracting, pricing, CRM, ERP integrations), Agile/... ...large‑scale technology transformations or platform modernizations....TransformationCRMContract workLocal area
$125k - $150k
...Technology At Stellix, Account Executives drive digital transformation for industrial organizations by selling advanced solutions... ..., and leadership Maintain rigorous pipeline management, forecasting accuracy, and CRM discipline in Salesforce Ensure best-in-class...TransformationCRMImmediate startFlexible hours$60k - $120k
.... At Quadient , we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable... ...nurture leads using digital tools, marketing campaigns, and CRM systems Support the sales cycle by presenting Quadient...TransformationCRMFull timeWork at officeLocal areaRemote workFlexible hours2 days per week3 days per weekQuadient
Mansfield, MA3 days ago$122k - $212.75k
...ankle; spine; and robotics and digital surgery. Your unique talents... ...at We are searching for Sr Manager Commercial Initiatives and strategy... ...Go-To-Market business model transformation • Proactively find... ...Customer Relationship Management (CRM), Data Savvy, Lead Generation...TransformationCRMFull timeTemporary workLocal areaImmediate start$104.7k - $130.9k
...Ocean Spray is hiring for a(n) Digital Experience Manager! We're a team of farmers, thinkers, creators, and doers. Whatever your title, whatever... ...management, and performance monitoring. Manage transformation project deliverables with the systems integrator along with...TransformationTemporary workWork experience placementRemote workFlexible hoursOcean Spray Cranberries
Lakeville, MA4 days ago- ...enterprise resource planning and master data management. This role will be responsible for... ...knowledge Prior experience in ERP systems, CRM platforms, or Master Data Management... ...Develop and maintain data mapping and transformation between systems to ensure seamless data...TransformationCRM
- ...consulting firm in Bridgewater, MA, is seeking a Director of Business Development to drive growth in digital transformation services. You will identify prospects, manage sales pipelines, and collaborate with industry leaders to close deals. Candidates should have...Transformation
$150k - $165k
Market Access Manager (Pharma Trade & Pricing - Remote Opportunity) At Nestlé Health Science... ...through change management and business transformation required. Must be team‑oriented and... ...a matrix environment. Experience with CRM systems such as Veeva or Microsoft Power...TransformationCRMRemote jobContract workWork experience placement- ..., NJ. You will collaborate with Marketing, IT, Product, and CX teams to lead workshops, gather and document requirements, and... ...and business processes is advantageous. Familiarity with Digital Asset Management tools like Bynder will be beneficial for this position. The...Remote workMonday to Friday
- Brother USA is seeking a Senior Manager for Customer Service Technology & Systems. This role includes owning the technology strategy that... ...operations, strong leadership skills, and proficiency in CRM platforms. This position offers a hybrid work model with competitive...CRM
$42.5 - $47.5 per hour
...Join us at Northeast Health Services , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower... ...ability to build rapport with clients and families. Ability to manage time effectively and complete documentation and...TransformationLocal area- ...help shape and accelerate this transformation - a role at the intersection... ...capabilities. * Work with Digital and Data Strategy team to lay... ...enterprise platforms (eCommerce, CRM, CDP, SAP, O365) and... ...MLOps practices for lifecycle management, monitoring, and cost/performance...TransformationCRMFull timeLocal areaWorldwide
$122k - $212.75k
Job Description DePuy Synthes Companies of Johnson & Johnson is recruiting for a Senior Marketing Manager, Advanced Technologies, Global Digital & Robotics Innovation. The Senior Marketing Manager will report into the Marketing Director, Advanced Technologies and set the...Local areaImmediate startNight shift- ...-on experience, and the opportunity to grow in areas like data management, process automation, and business system optimization. What... ...from coursework, internships, or projects Familiarity with CRM or ERP systems Interest in systems integration, automation,...CRMFull timeInternshipRemote work2 days per week
Redemption Plus
Taunton, MA2 days ago $102k - $204k
Technology Manager, Quality Systems, AI Lead DePuy Synthes is recruiting for this Technology... ..., reliability, and performance Oversee digital quality programs, including system... ...environments Familiarity with digital transformation initiatives and enterprise system implementations...TransformationLocal areaImmediate start- Scorpion Therapeutics is looking for a strategic HR leader to partner with senior leaders in Global Business Services and Global IT. The role includes developing talent strategies, leading organizational design, and driving culture initiatives. Candidates should have over...Transformation
- Dormont Manufacturing Co is seeking a Lean Transformation Manager in Taunton, MA to drive continuous improvement initiatives and lead Lean strategies. You will collaborate with leadership to foster a culture of empowerment and accountability across the organization. The...Transformation
- Prysmian is seeking a Lean Transformation Manager for their Taunton, MA location. The role involves driving continuous improvement initiatives and developing Kaizen methodologies to enhance safety, quality, and cost efficiency. The ideal candidate should have a Bachelor...Transformation
- A leading technology consultant is seeking a Change Management Specialist for a 6-12 month contract in Bridgewater, Massachusetts.... ...processes. Candidates should have proven experience in enterprise transformations such as ERP or Salesforce and be comfortable in cross-...TransformationContract work
$42.5 - $47.5 per hour
Transformations Care Network seeks dedicated Mental Health Therapists in Taunton, MA to provide tailored outpatient therapy and conduct assessments for diverse clients. Join a collaborative environment focused on professional growth through support and supervision. Enjoy...Transformation$65 - $73 per hour
A leading staffing agency in Massachusetts is seeking a Business Analyst to drive digital transformation initiatives and collaborate with stakeholders. The ideal candidate will analyze workflows and recommend solutions that align with business objectives. Responsibilities...Transformation$130k - $175k
...Join us at Northeast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Advanced... ...psychiatric assessment and ongoing psychopharmacological management. Maintain accurate and timely clinical documentation. Work...TransformationFlexible hoursNortheast Health
Taunton, MA3 days ago- ...involves partnering with senior leaders to design scalable, data-driven programs that enhance performance and support business transformation. The ideal candidate should have a strong background in leadership development within Supply Chain or Operations, with extensive...Transformation
$122k - $212.75k
...Synthes Products Inc. Legal Entity is seeking a Technology Senior Manager for Finance Datahub to serve as the product owner for... ...technical background in SAP platforms and experience in technology transformation. Qualified candidates should have a bachelor’s degree and 8-1...Transformation$23 - $31 per hour
...specialist to join a leading client undergoing a multi-year transformation journey. Position - Payroll specialist Location - Onsite, Norton... ...apply now Pay Details: $23.00 to $31.00 per hour Search managed by: Divya Sharma Benefit offerings available for our associates...TransformationHourly payTemporary workWork at officeLocal areaLHH US
Taunton, MA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Digital CX: CRM & Telephony Transformation. Be the first to apply!
