Senior Associate, Credit & Lending (Deal Packaging & Lender Outreach)

Custom Capital is a vertically-integrated commercial real estate origination platform that connects high-net-worth investors with institutional-quality Absolute NNN (triple net lease) investment opportunities nationwide. We're not a broker. We're not a developer. We function as a shared family office—sourcing deals, performing full due diligence, assembling equity, coordinating financing, and managing every step from LOI to close. Our members get 100% ownership of cash-flowing commercial properties with truly zero landlord responsibilities. Operating remotely with a tech-driven platform, we outpace traditional brokers with faster execution, better terms, and institutional-grade processes. Our investments range from $2M–$25M, and we've experienced 200–300% YOY growth with over $350M in transactional value expected this year. We're building an elite team to match our ambitions. The Role We're looking for a Sr. Associate to drive deal packaging and lender outreach within our Credit & Lending department. This is a relationship-focused execution role for someone who combines strong underwriting knowledge with account management skills—able to answer lender questions on deals while managing multiple lender relationships. You’ll launch deals to lenders, manage follow-up communications, track term sheet progress, and serve as the primary point of contact for lender inquiries during the credit process. This role reports to the Lending Manager and offers advancement opportunities to senior leadership. What You’ll Do Execute Lender Outreach: Launch deals to multiple lenders simultaneously, track submissions, and manage follow-up communications. Keep deals moving through credit committee. Manage Lender Relationships: Serve as primary point of contact for community banks, regional lenders, and credit unions. Build rapport and maintain ongoing communication that keeps Custom Capital top-of-mind. Answer Lender Questions: Respond to lender inquiries within 24 hours with accurate, complete information. Requires solid underwriting knowledge to address questions about NOI, tenant credit, lease terms, and deal structure. Assemble Loan Packages: Create complete loan submissions—lease abstracts, tenant financials, construction budgets, and credit presentations—ensuring everything is accurate and ready before lender outreach. Track Term Sheets: Manage the process from submission to term sheet. Track lender responses, compare terms across multiple offers, and present options to investors. Maintain Lender Intelligence: Track lender preferences, credit appetites, and feedback to improve future submissions. Contribute to lender targeting strategy. Track Pipeline & Metrics: Maintain accurate pipeline data in Monday.com, track hit rates and term sheet progress, and provide regular updates to leadership. Who You Are 5–8 years in CRE lending, loan origination, or capital markets, with experience managing lender relationships or bank account management. NNN retail, industrial, or single-tenant experience preferred. Solid underwriting foundation— you understand NOI, DSCR, cap rates, lease evaluation, and can confidently answer lender questions about deal fundamentals. Account management experience— you know how to build and maintain professional relationships. Experience managing bank or lender relationships is ideal. Loan packaging experience— familiarity with community banks, regional banks, or credit unions. You know what a complete submission looks like and why it matters. Strong communication skills— responsive, professional, and able to manage multiple stakeholder conversations simultaneously. Process-oriented and detail-obsessed— comfortable managing 15-20 concurrent deals using Monday.com, HubSpot, and Slack. You’ll Thrive Here If You… Excel at relationship management— you build rapport naturally and maintain professional relationships effectively. Value fast-paced, performance-driven environments— with clear accountability and visible impact on deal outcomes. Are comfortable with ambiguity— you can operate effectively while processes are being refined. Communicate proactively— you surface issues early and keep everyone informed. Want to grow into leadership— demonstrated performance leads to advancement opportunities within Credit & Lending. Why Join Us? Critical Function: Deal Packaging & Lender Outreach is the engine that gets deals financed—your impact is direct and visible. Build Your Network: Develop relationships with lenders across the country that will serve your entire career. High-Value Deal Exposure: Work on $2M–$25M commercial transactions across the U.S. in a rapidly growing platform. Elite Environment: Join a team that values speed, precision, and initiative—and rewards top performance. Competitive Compensation: Base + variable compensation commensurate with experience and performance. Ready to drive lender relationships and deal execution? Apply now. Seniority level Mid-Senior level Employment type Full-time #J-18808-Ljbffr