Customer-Focused Application Support Specialist
Software Technology, Inc.
Software Technology, Inc. in Durham, NC, seeks an Application/Production Support Help Desk Analyst to support the NC FAST system and assist providers and users. The role emphasizes strong customer experience, troubleshooting, and root-cause analysis to resolve issues that frontline staff cannot fix. You will collaborate with business and technical teams, coordinate work with policy staff and developers, and help test fixes and patches. #J-18808-Ljbffr Software Technology, Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer-Focused Application Support Specialist in Durham, NC vacancy
- ...isolated issues Escalating customer issues to development staff... ...and knowledge of browser-based applications. - Required - 5 Years... ...in a Application/Production Support based (not hardware) help desk... ...phone based Customer Service focused roles, being able to think and...Customer
Software Technology Inc
Durham, NC5 days ago - ...seeking a Service Desk Analyst II to provide exceptional technical support to the Duke community. The position involves assisting users... ...phone, chat, email, and in-person channels, with a strong focus on customer service. Ideal candidates will hold an associate degree or...Customer
- ...monitoring incoming issues, diagnosing problems, and escalating customer concerns effectively. The ideal candidate will have experience... ...to customer inquiries efficiently. This is a contract position, focused on improving processes and addressing complex issues. #J-18808...CustomerContract work
$67.8k - $86.2k
...Raleigh/Durham or St. Louis 2-3 times/week. Position Summary The Clinical Applications Specialist I (CAS I) provides product applications and technical support to internal and external customers for the diagnostic test systems marketed by bioMérieux including but not limited...CustomerTemporary workNCBiotech
Morrisville, NC2 days ago- ...global deliverables with focus on providing paramount and... ...services of two (2) Bilingual Application/Production Support Help Desk Analysts to... ...application by assisting outside customers/agents who are accessing... .../or client implementation specialists. Responsibilities include:...CustomerWork at officeLocal areaWorldwide
$118.69k - $189.91k
Job Description Focused on getting the most value from our investment in Workday, this role... ...work of major projects that support Human Resources functions. Act as strategic... ...Provide consultative support to assigned customers in defining or designing business processes...Customer- ...seeking a Service Desk Analyst II to join our frontline support team. You will provide exceptional customer service and technical assistance to the Duke... ...quality support in a dynamic, collaborative, and service-focused environment. Duke is an Equal Opportunity Employer...CustomerWork at officeMonday to Friday
- Ross Stores in Durham, NC is seeking a Loss Prevention Specialist to enhance store security and customer service. In this role, you will be responsible for... ...retail supervision, strong communication skills, and a focus on teamwork. A commitment to the company's values and...Customer
- ...LLC is seeking a Project Manager in Durham, NC, to oversee customer-focused projects across multiple divisions such as aluminum and construction... ...industries. The position offers comprehensive benefits, a supportive culture, and opportunities for career growth. #J-18808-...Customer
- ...Elements, based in Durham, North Carolina, is seeking an IT Support Specialist to provide technical assistance across our office and... ...ideal candidate will have expertise in IT support, a strong focus on customer service, and a security mindset. Preferred qualifications...CustomerWork at office
- First Horizon Bank is seeking a customer-focused individual in Durham for a teller position. You'll handle financial transactions, process... ...client relationships by identifying banking products. Applicants should have a high school diploma and a preference for cash...Customer
$750 per week
...research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from... ...and schedule Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback...CustomerPart timeCasual workRemote workFlexible hoursAFG
Durham, NC3 days ago- ...Technical Support Specialist Provide first-level technical support via... .... Support Microsoft 365 applications—Outlook, Teams, OneDrive, SharePoint... ...Excellent communication, customer service capability, and... ...impact. Customer focused with the eagerness to learn...Customer
Yochana
Morrisville, NC1 day ago - ...First-Level Technical Support Specialist Provide first-level technical... ...Windows 10/11 and Microsoft 365 applications including Outlook, Teams,... ...communication and customer service skills. ~ Ability... ...solving abilities. Customer-focused approach with excellent interpersonal...Customer
Cynet Systems
Morrisville, NC2 days ago - ...is a medical device company focused on point of care asthma diagnosis... ...please visit In order to support these activities, we are... ...is responsible for providing customers, partners and internal departments... ...working towards our goal. Application process Thank you for...Customer
NIOX
Morrisville, NC5 days ago - ...ideal candidate will work on mitigating customer impacting incident as quickly as possible... ...of all the components of our applications, the system interactions, and integrations... ...related issues and managing an incident in support of the best customer experience is what...CustomerWork experience placementRemote work
Samprasoft
Durham, NC1 day ago - Duke University invites applications for a Service Desk Analyst II role within its Office of Information Technology (OIT). This position... ...offers an excellent opportunity to provide technical and customer support via various channels. Ideal candidates will have strong communication...CustomerWork at office
- Duke University is seeking an IT Analyst - End User Support for the School of Medicine in Durham, North Carolina. This position involves supporting approximately 10,000 workstations and 9,000 customers, ensuring smooth operations and addressing technical issues promptly...Customer
- ...Clinical Research Institute is hiring an IT Analyst - End User Support in Durham, North Carolina. This role involves providing technical... ...field, along with strong experience in Windows, Mac OS, and customer service skills are required. The position is onsite, requiring...Customer
- Technical Customer Success Analyst - US Based (Hybrid) We are seeking... .... Provide basic guidance and support to ensure appropriate usage... ...issues and needs through feedback focused on improvement of products... ..., to assist employees or applicants to perform the essential functions...CustomerContract work
- ...NC, is seeking a Business Development Representative to enhance customer relationships and drive appointment scheduling. This role... ...measurable outcomes, communicates confidently with clients, and supports a growing residential services business. The ideal candidate will...Customer
- A hospitality company in Durham, North Carolina is seeking a Laundry Attendant to ensure high-quality laundry services and customer interaction. Responsibilities include sorting, treating, and folding laundry as per standards, maintaining cleaning supplies, and providing...Customer
- ...Carolina is seeking energetic team members committed to providing extraordinary service to our guests. This role involves engaging with customers, maintaining product knowledge, and ensuring a welcoming shopping experience. Ideal candidates will be at least 16 years of age...Customer
- 1 week ago Be among the first 25 applicants A Public Sector client of ours is looking for an... ...of 2 years providing Epic technical support in a healthcare or clinical environment.... ...type Contract Job function Job function Customer Service and Information Technology Industries...CustomerContract workH1bWork at officeImmediate startRemote workShift workNight shift
- Technical Support Specialist (Durham/Raleigh North Carolina) Full Time. Last day to apply. As... ...user feedback, and act as liaison among customers, sales, service, and manufacturing.... ...accommodation will be considered pursuant to applicable law. Location Primary Work Location:...CustomerFull timeWork at officeRemote workShift work
- The ITS Desktop Support Technician reports to the ITS Manager and... ...computer systems and application software and field support.... ...of new staff.Follow up with customers to ensure the issue has been... ...a Helpdesk Technician, ITS Specialist or similar position.Experience...CustomerWork at officeRemote workFlexible hours
- A local insurance agency in Durham, NC is looking for a Customer Relations Representative to establish customer relationships and educate clients on insurance options. The role offers growth potential and a friendly team atmosphere. Responsibilities include following up...CustomerLocal area
- A consulting firm based in North Carolina seeks two Bilingual Application/Production Support Help Desk Analysts. The role involves supporting the NC FAST application, handling customer inquiries, and working closely with technical teams to troubleshoot issues. Candidates...Customer
- ...maintaining a clean working area. Successful candidates will have a welcoming attitude and must be punctual with appropriate attire. This position offers opportunities to engage with customers and ensure high-quality service and food standards. #J-18808-Ljbffr Alumni VenturesCustomer
$50k - $60k
...Development Representative in Durham, NC. The role involves developing customer relationships and scheduling appointments, blending sales and... ...with ServiceTitan and Microsoft Office. This position supports a diverse workplace, offering competitive pay of $50,000 - $60,...CustomerWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer-Focused Application Support Specialist. Be the first to apply!
Related searches
- part time customer representative Durham, NC
- remote customer service advisor Durham, NC
- client service representative Durham, NC
- bilingual customer service representative spanish english Durham, NC
- technical customer service advisor Durham, NC
- insurance customer service advisor Durham, NC
- bilingual customer support specialist Durham, NC
- online customer service assistant Durham, NC
- client solutions specialist Durham, NC
- customer service associate Durham, NC