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EdTech Customer Support Supervisor

$54k - $66k

Cengage Group

Cengage Group is seeking a Supervisor, Customer Support in Columbus, Ohio. This role involves leading a team to deliver outstanding customer service, conducting quality audits, and developing agent capabilities through focused training and coaching. Ideal candidates will have extensive experience in customer service, especially leading teams, and familiarity with enterprise customer support tools. The position offers a competitive salary range of $54,000.00 - $66,000.00 USD annually with potential bonuses. #J-18808-Ljbffr Cengage Group

Vacancy posted 2 days ago
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