EdTech Customer Support Supervisor
$54k - $66kCengage Group
Cengage Group is seeking a Supervisor, Customer Support in Columbus, Ohio. This role involves leading a team to deliver outstanding customer service, conducting quality audits, and developing agent capabilities through focused training and coaching. Ideal candidates will have extensive experience in customer service, especially leading teams, and familiarity with enterprise customer support tools. The position offers a competitive salary range of $54,000.00 - $66,000.00 USD annually with potential bonuses. #J-18808-Ljbffr Cengage Group
$182k - $250.8k
...on this mission. If you are too, let’s talk. About the role The Customer Success Executive - Enterprise role will play a critical part... ...internally and mobilize cross‑functional partners across Sales, Support, Engineering, and Product to resolve escalations and lead coordinated...SuggestedLocal areaWorldwideFlexible hoursShift work- ...professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors. We... ...sources Qualify prospects against company criteria of an ideal customer profile Prospect leads through tailored, value‑add outbound calls...SuggestedFull timeLocal areaRemote workWork from homeFlexible hours
- ...You have the opportunity to represent VaxCare to its partner (customer) base with the goal of helping them fully leverage VaxCare’s technology... ...mindset aimed at driving increased efficiency using supporting tools & technology Use tools & resources with supporting data...SuggestedLive inWork at officeNight shift
- Forge Biologics in Columbus, Ohio, is looking for a Client Relations Manager to serve as the primary post-contract point of contact for client programs. You will ensure exceptional service from contract execution to successful product delivery, building strong partnerships...SuggestedContract work
$100k - $135k
...part of the Datavant organization and is responsible for successful completion of all customer projects. The team coordinates efforts between internal resources and customers in support of custom risk adjustment projects and reports on project status to all stakeholders....Suggested- ...will focus on helping our organization move beyond task-based support toward deep understanding of client goals, challenges, and opportunities... ...strategies Partner with leadership to ensure the voice of the customer influences product and service improvements Metrics & Data-...
- Our Customer Success team provides focus and drives consistency in the execution of various customer success and retention-related matters... ...track record of service excellence and best practices or SaaS Support experience. Experience working across multiple internal teams...Work at officeWork from homeFlexible hours
- Job Summary The Global Customer Success Manager (GCSM) - Liquid Cooling is responsible for protecting customer operations and experience... ...execution management clear, factual, and timely updates. Support executive‑level customer conversations when required. Capture...Temporary work
- The Customer Success Manager is responsible for ensuring long‑term operational success, system reliability, and business value realization... ...’s technical, service, and commercial resources to support system performance, reduce operational risk, and drive adoption...Contract workTemporary workWork experience placementRemote workFlexible hours
$182k - $250.8k
Okta is seeking a Customer Success Executive to enhance growth and retention within the Enterprise Sector. You will serve as a strategic advisor to customers, ensuring alignment between their business objectives and Okta's innovative solutions. This role requires 10+ years...- ...◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over Sales, putting clients... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
- ...proactively communicating with all clients, and providing day-to‑day management and operational support of clinical services. Key driver for success in this role is customer engagement and retention. Work Structure: Hybrid opportunity with continued focus on current responsibilities...Temporary workWork at officeFlexible hours
- You have the opportunity to represent VaxCare to its partner (customer) base with the goal of helping them fully leverage VaxCare’s technology... ...metrics across a defined portfolio of accounts. This role supports a regionally focused territory anchored in Ohio , with the...Live inWork at officeNight shift
$100k
...development opportunities. Job Summary The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our... .... They will generate new business and upsell our current customer base. Must be based in Ohio. Key Responsibilities Build and Maintain...Flexible hours$105k - $115k
...Advizex continues to operate with the same trusted expertise and customer‑first philosophy—now strengthened by broader resources and... ...This role combines end‑to‑end engagement ownership with pre‑sales support, including solutioning, scoping, and proposal development. The...Remote workFlexible hours$72k - $141k
...facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally... ...business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals. Collaborates with...Work experience placementWork at office- ...Client Accounting Services Supervisor Who: An experienced accounting professional with 5–7 years of progressive experience and strong... ...month‑end close, review team work, provide advisory services, and support financial reporting and analysis. When: Full‑time position...Full timeWork at officeImmediate start
- ...Senior Director of Customer Success About the Company Rapidly advancing B2B SaaS organization based in NY Industry Internet Type Privately Held About the Role The Senior Director of Customer Success will be responsible for driving value to customers...
- ...follow-ups to secure client retainers Provide Administrative support for firm’s sales and marketing initiatives Maintain accurate... ...Qualifications: Experience in client relations, sales, or customer service is preferred Excellent communication, negotiation, and...Work at office
- Delivery Engagement Manager Location: Hybrid / Remote Options Company: The Judge Group About Us The Judge Group is a leading technology services company at the forefront of innovation, delivering cutting-edge solutions to clients worldwide. Our commitment...Remote workWorldwide
- ...Head of Customer Success About the Company Growing financial technology company serving banks, credit unions, and commercial lending organizations across North America. Industry Computer Software Type Privately Held About the Role The Company is...
- ...service activities, ensuring seamless communication, detailed project tracking, and successful delivery of solutions according to customer needs. The ideal candidate will possess strong analytical, organizational, and interpersonal skills, along with a bachelor’s degree...
- Pluto Healthcare in Columbus, Ohio, is seeking a Candidate Relationship Manager to provide ongoing support for healthcare professionals during their assignments. The role involves proactive communication, conflict resolution, and retention strategies, focusing on building...
- Customer Success Manager - Data Platforms Columbus, OH, United States Job Description Elevate the customer journey by translating product... ...plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation...
- ...want to work for a company that values your contributions and supports your growth, we would like to meet you. Responsibilities Create... ...Strong communication, organization, and problem-solving skills A customer service mindset and a collaborative, team-first attitude...Permanent employmentTemporary workWork at officeFlexible hours
- Day to Day: You will act as the primary service contact for your clients, overseeing renewals, coverage analysis, carrier negotiations, and all day‑to‑day policy servicing. This role offers a strong blend of technical insurance work, strategic client planning, and hands...
$126.52k - $168.68k
...teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top... ...Federal agencies. This position requires management of customers in the assigned customer accounts as well as the VA subordinate...Temporary workWork experience placementRemote work$81.9k - $152.1k
...expert, detail-and strategic Global Client General Manager to support some of our most important Entertainment Clients in the Production... ...culture, and business objectives. Providing guidance to customers in the assessment of goals and strategies to transform and optimize...Immediate startFlexible hours$60k - $70k
A leading media measurement company in the US is seeking an Account Manager to develop and maintain long-term client relationships. You will act as a trusted partner, ensuring clients maximize the value of data and services, drive satisfaction, and promote retention. This...- ...Ohio (onsite) Permanent Opportunity What You’ll Do: Support CRM-driven member outreach initiatives to enhance engagement and... ...approach Demonstrated commitment to delivering high-quality customer service Proficient in Microsoft Office Suite, including Word...Permanent employmentWork at officeMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to EdTech Customer Support Supervisor. Be the first to apply!
- senior customer service manager Columbus, OH
- insurance customer service manager Columbus, OH
- customer service support manager Columbus, OH
- customer service executive Columbus, OH
- director customer relationship management Columbus, OH
- customer onboarding manager Columbus, OH
- entry level customer service manager Columbus, OH
- senior manager customer operations Columbus, OH
- manager customer experience Columbus, OH
- director customer care Columbus, OH



