Office Manager

Office Manager – Bug House Pest Control Join Bug House Pest Control in managing office operations, supervising staff, and supporting customer service functions. Responsibilities Protect, defend, and enhance the homes and lives of each client. Supervise office staff and office procedures, while reporting and tracking productivity. Create a culture of learning by coaching both current and new customer service representative staff members. Handle customer complaint escalations for the branch. Produce and manage branch production reports. Manage branch collections – credits and cancel accounts. Participate in branch office staffing process with HR and Service Center Operations Manager. Qualifications 2 to 4 years of experience with Bug House Pest Control in operational functions. Excellent knowledge of Bug House systems such as Pest Pac, Teams, SharePoint, Outlook, etc. Minimum of high school diploma or equivalent required. Self‑motivated and able to work in a fast‑paced environment. Acts with integrity by keeping commitments. Serves as a Bug House Brand Ambassador, focusing on professionalism and image standards. Excellent organizational, problem‑solving, and customer service skills. Demonstrates coaching and development ability through strong written and verbal communication. Benefits Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. 401(k) plan with company match and employee stock purchase plan. Paid vacation, holidays, and sick leave. Employee discounts. Industry‑leading, quality training program. BHPC is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer. #J-18808-Ljbffr