Head of AMER Customer Support & Experience (Hybrid)
DeepL
A global AI company in Austin, Texas is seeking a Customer Support Leader to drive regional strategies and enhance customer experience. This role involves managing a high-performing team, ensuring the success of customer support initiatives, and collaborating with various departments. Ideal candidates will have significant leadership experience, a strong customer-first mindset, and skills in operational excellence. The company offers competitive benefits and a hybrid work environment. #J-18808-Ljbffr DeepL
- DeepL is seeking a leader for the AMER Customer Support team, responsible for developing regional strategies, improving customer experience, and ensuring high performance. The ideal candidate... ...is based in Austin, Texas and offers a hybrid work model with competitive benefits...Suggested
- ...Hi, I’m Casey and I’m the Head of High Touch Customer Success at Ashby. Our team... ...exceptional high-touch customer experience across the mid-market and... ...be hiring our next CSM in AMER as we continue expanding (ideally... ...you'll onboard, train, and support the adoption of Ashby with...SuggestedContract workWork at officeFlexible hours
$26.5 per hour
...tech company! Must be able to work hybrid in Austin, TX. If interested,... ...management, and high-quality applicant support to ensure a smooth and positive experience at every stage of the application... ...applicant records. Provide a customer‑first experience by proactively...SuggestedContract workTemporary work10 hours per weekShift workDay shiftAfternoon shift- ...large tech company in Austin, TX. This hybrid role focuses on building... ...managing leads, and providing exceptional support throughout the application process.... ...essential, along with at least 2 years of experience in account management or customer success. The position offers...Suggested
$60k - $65k
...dynamic technology firm in Austin, TX is seeking a Customer Onboarding Manager. This hybrid role involves supporting customer enablement through effective onboarding... ...processes. Ideal candidates will have experience in customer support or similar roles, strong communication...Suggested- ...platform success. You will leverage your 3+ years of experience in Client Success to understand clients' goals, support onboarding, and maximize value. Strong... ...for real estate are essential. The role offers a hybrid work environment and benefits including performance...
- Client Success Manager - Hybrid (Req # 115) About the role This role... ..., you will report to the Head of Client Success and collaborate... ..., Google Cloud, and ISV customer base. Drive cross‑selling and... ...interpersonal communication skills. Experience in GWS renewal, whether at...Contract work
- ...managing renewal strategies for clients. Ideal candidates will have at least two years of related experience and be proficient in CRM tools like Salesforce. This hybrid position requires a minimum of 3 days in the office each week, emphasizing collaboration. #J-18808-...Work at office
- NinjaOne is seeking a Global Manager for Customer Retention Programs to oversee a team... ...payment collections and renewals. This hybrid role requires significant cross-functional... ...sales and finance. The ideal candidate has experience leading global teams, a strong program...Remote jobFlexible hours
$97.48k - $172.02k
Commerce is seeking a Senior Customer Advocacy Manager to build and lead a robust customer advocacy program... ...with various teams to enhance customer experiences throughout the buyer journey. This position follows a hybrid work model in Austin, TX, requiring three days...Work at office3 days per week- Peak6 Investments LLC is searching for a Customer Success Account Manager in Austin, Texas. This role involves managing financial institution... ...and ensuring client satisfaction. With over 3 years of experience required in client management, you will lead onboarding,...Remote work2 days per week
- ...relationships and optimize PPC and SEO strategies. The ideal candidate has over 4 years of experience in paid search and SEO, proven skills in Google Ads, and a knack for data analysis. This hybrid role offers competitive compensation, unlimited vacation after two years, and a...Remote job
- ...Enterprise Account Executive - AMER Austin, Texas... ...and memorable guest experiences by providing seamless... ...them. This role is a hybrid (in-office/remote) opportunity... ...to ensure a seamless customer journey from initial... .... Comfortable supporting and collaborating with...Work at officeRemote workFlexible hours
$26.5 per hour
...meet all requirements and deadlines. Skills Sales support, Account management, Customer service, Customer support, Sales, Salesforce,... ...Comfortable with CRM tools and lead tracking systems. • Prior experience in customer success, account management, or onboarding...Contract workTemporary workRemote work- ...innovative insurance brokerage in Austin, TX is seeking a Head of Customer Experience to manage the complete customer lifecycle, including onboarding... ...-acquisition. A comprehensive benefits package is offered to support employee well-being. #J-18808-Ljbffr Equal Insurance
$200k - $300k
...ARR growth (to $2M) and scaled to 100+ customers. Product Dominance: 80% competitive... ...competitive advantage . As the Head of Customer Experience, you will scale Verisoul’s ability to... ...launch, and use Verisoul successfully Support & Manage Customers: Own the white-glove...Work at officeRemote workRelocation packageDay shift- ...by first-party technology and customer operations teams. Our model... ...consistent, high-quality customer experience across every agency, every... .... The Role We are hiring a Head of Customer Experience to own... ...benefits package designed to support your health, well‑being, and...
- ...role, you will be responsible for managing customer relationships, driving product adoption,... ...should have over 3 years of SaaS experience in account management, proven sales success... ...commission, benefits, and equity, within a hybrid work environment. #J-18808-Ljbffr...Remote job
$75k - $100k
Luxury Presence is seeking a Client Success Manager II to join their Austin team. This role involves serving as a brand ambassador and managing client relationships comprehensively from sales to renewal. Responsibilities include guiding web design for top clients, managing...- ...health organization is seeking a Supervisor for Customer Service located in Austin, Texas. The role... ...in customer service management and experience with relevant tools like SAP and Salesforce. The position offers a hybrid work model and a comprehensive benefits package...
- ...Account Managers (1 EMEA, 1 AMER) — each responsible for 15-20... ...across our most influential customers as we scale from $100M to $50... ...Requirements Hard skills 7+ years’ experience in Enterprise SaaS Solution... ...complete visibility across hybrid environments Know - Enriched...Remote workShift work
- ...SMB Account Executive - AMER Austin, Texas... ...millions of real-world experiences in the leisure and attractions... ...problems, with real customers, alongside people who... ...-career sellers are supported to learn and grow. Don... ...Austin and follows a hybrid work model (3 days per...Work at officeImmediate startRemote workWorldwideWeekend work3 days per week
- ...implementation of RentCafe Living and optimize client operations. The ideal candidate should have a Bachelor's degree and 2+ years of experience in project management. This role emphasizes strong relationship-building skills and analytical thinking, ensuring that clients...Flexible hours
- ...Market Account Executive - AMER Austin, Texas... ...fun and memorable guest experiences by providing seamless... ...research prospective customers, identify upsell opportunities... ...and are open to a hybrid working environment.... ...to proactively support our team's health and...Temporary workFlexible hours
- A leading marketing technology firm in Austin is seeking a Vice President of Customer Experience to lead their post-sale organization. The role focuses on customer retention and driving long-term revenue growth by fostering an effective customer journey. The ideal candidate...
$160k - $200k
A leading AI security company is hiring a Head of Customer Experience to enhance customer support and integration. The role involves building a dedicated team, owning customer onboarding, and driving product adoption. Candidates should have 6-10 years of experience in technical...$25.75 per hour
...now to be considered. No sales experience required. Prior experience in... ..., MN, typically work on a hybrid schedule at one of our office... ...primary means of contacting customers, articulating solutions, developing... ...when people feel respected, supported, and encouraged to contribute...Remote jobFull timeTemporary workWork at officeLocal areaWork from homeFlexible hoursShift work$72k - $76k
...retention and relationship management. The ideal candidate will have over 3 years of experience and hold a Bachelor's degree, with required licenses of 65 or Series 7 and 66. This hybrid position offers a salary range of $72,000-$76,000, alongside various benefits...- ...benefits broker is hiring a Relationship Manager in Austin, TX (Hybrid). The role involves managing client relationships, providing... ...a Bachelor's degree, strong analytical skills, and 3+ years of experience. This position also offers a competitive salary of $72,000 to $...
$10k
...we passionately refine living experiences, uphold collective excellence... ...to live in. As part of the Customer Success team, you will be responsible... ...customers Partner with our Support organization to ensure that... ...culture with remote and hybrid work options, generous vacation...Part timeLive inCurrently hiringLocal areaRemote workWorldwideFlexible hours
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