Country Head

The Country Head – USA is responsible for building, scaling, and leading Jyoti CNC’s USA operations with full P&L ownership. Role Summary

This role is about organization building, discipline, execution, and long-term growth, not just sales. The Country Head sets the culture, governance, and performance rhythm for the entire USA business. Essential Functions & Key Responsibilities

Business & P&L Ownership

Own complete USA P&L: revenue, gross margin, cost, working capital Define annual and quarterly business plans Ensure pricing discipline and profitable growth Drive service revenue and installed-base monetization Organization Building & Leadership

Hire, develop, and lead Zone Heads and leadership team Build strong Sales, Applications, Service, and Operations culture Establish accountability, review cadence, and performance discipline Ensure right talent, right cost, right productivity Sales & Market Strategy

Define go-to-market strategy (direct sales focus) Drive territory expansion and key account penetration Oversee funnel quality, forecasting accuracy, and conversion Manage strategic customers and high-value negotiations Operations, Tech Centers & Service Excellence

Ensure strong coordination between Tech Centres and Central Warehouse Drive machine uptime, service response, and customer satisfaction Oversee inventory strategy, spares availability, and repair TAT Reduce repeat failures and improve reliability perception Governance, Reporting & Representation

Establish weekly, monthly, quarterly performance reviews Report performance transparently to global leadership Ensure compliance with company processes and values Act as face of company in USA market Performance Metrics (KPIs)

USA revenue growth vs plan Gross margin and discount discipline Forecast accuracy Service revenue growth Inventory turns and cash discipline Team build-out, retention, productivity Requirements

Qualifications & Experience

Bachelor’s in Engineering or Business (MBA preferred) 18–25+ years CNC machine tools / capital equipment Proven scaling USA organizations Strong commercial, operational, leadership capability Discipline, clarity, accountability leadership style Work Environment & Physical Demands

Frequent exposure to tech center, warehouse, and customer manufacturing environments with hazards such as noise, electricity, chemicals/coolants, heavy equipment, and automated/manual machinery. Physical demands include frequent travel, standing/walking on shop floors, occasional bending and lifting/carrying materials, and periodic extended hours to support escalations, key installs, and business-critical deadlines.

#J-18808-Ljbffr