Senior Analyst Operations & Analytics 3PL
$65k - $90kFull-time
Staples Inc.
Role Description
The Senior Analyst – Operations & Analytics (3PL) is a senior individual contributor role responsible for translating third-party logistics (3PL) operational performance into actionable insights that drive execution, scalability, service reliability, and financial outcomes. The role operates at a network-wide level and partners closely with senior leaders across Operations, Transportation, Solutions Engineering, Product, Sales, and Finance.
This position owns complex analytical problem spaces, influences decision-making without direct authority, and ensures that operational and financial decisions are grounded in real execution data rather than theoretical assumptions.
What you will be doing:
- Translate third-party logistics (3PL) operational execution into actionable, data-driven insights that improve service reliability, scalability, and financial performance.
- Analyze warehouse, transportation, and last-mile performance across the 3PL network to identify trends, risks, and opportunities.
- Own and evolve KPIs related to productivity, utilization, capacity, SLA adherence, service failures, and cost drivers.
- Partner with Operations, Transportation, Finance, Technology, Product, Sales, and Client teams to support data-driven decision making.
Qualifications
- Strong analytical thinking and structured problem-solving skills.
- Advanced Excel proficiency: SQL and BI tools strongly preferred.
- Ability to influence outcomes without direct authority and communicate executive-ready insights.
Requirements
- Bachelor’s degree in Supply Chain, Business Analytics, Operations, Finance, Engineering, or a related field, or equivalent experience.
- 3 years of experience in operations analytics, supply chain analytics, financial analytics, or a logistics/3PL environment.
- 3 years Advanced Microsoft Excel proficiency.
- Exposure to client onboarding, operational launches, or transformations is a plus.
Preferred Qualifications
- Experience in a 3PL, warehouse, transportation, or last-mile logistics environment.
- Proficiency in SQL and experience with BI tools such as Power BI or Tableau.
- Experience with WMS, TMS, OMS, billing, or ERP systems preferred.
- Experience partnering closely with Finance on forecasting, margin analysis, or cost modeling.
Benefits
- Inclusive culture with associate-led Business Resource Groups.
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Vacancy posted 2 days ago
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