In-Store People and Culture Business Partner

Because the people always make the place. This is retail our way. We strive to keep our colleagues at the heart of everything we do – we’re caring, dynamic and we succeed together. Our strong values run through everything we do. In this role, the People & Culture Business Partner is integral to keeping everything in-store on track for our people – and our business – to succeed. What You’ll Do This position will be on-site, overseeing three Primark locations: Northeast Mall, Grapevine Mills, and The Parks Mall. As a P&C Business Partner, you will act as a trusted advisor to the Store Manager(s), Retail Management team and in-store P&C team. You will provide strategic and consultative functional advice and insights on the people agenda, process and best practices with focus on employee relations, recruitment, learning & development, colleague engagement, performance management, and more. P&C Business Partners are accountable for supporting the delivery of the P&C strategy and purpose to all colleagues in-store. You will be responsible for providing an amazing customer and colleague experience as well as supporting the development of high performing teams. Coach and develop in-store capability and confidence amongst the Retail Management team and in Store P&C team to allow them to operate as a first point of contact on ER matters; exercise clear decision‑making and provide advice on these matters Support the store in developing strategies to address challenging recruitment needs, particularly at the Retail Assistant level by coaching the store manager and management team Ensure core learning programs are delivered in store while supporting the Retail Management team in identifying store training needs and solutions that enable our people to reach their potential Take overall accountability for the successful and smooth running of the payroll activities in store, ensuring timely execution and speedy follow up on any issues Support the Head of P&C and Area P&C Business Partner in aligning P&C activity to the P&C Strategy and Purpose in-store Support the Store Manager(s) in delivery of the key people KPIs for which they are accountable, including but not limited to engagement, retention, development and performance of their people by overseeing their implementation Partner effectively with the People & Culture Centers of Expertise and Central P&C team to support locally the implementation of policy and practice Supporting Commercial & Business impacts by developing and understanding commercial performance and customer experience, as related to our people agenda Delivering against company expectations and policy, ensuring good governance and best practices are in place. Ensuring compliance with regulations and mitigation of risk to the business What You’ll Get We’re committed to your success and will provide you with an onboarding period in Primark’s other U.S. trading areas. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important. What You’ll Bring To be successful in this role, you must have 2+ years as a HR Manager/HRBP; plus additional work experience, and functional leadership experience is preferred. Professional HR certification desirable Experience in coaching & influencing, leveraging your ability empower others through direct and indirect leadership You bring solid consultative abilities with a talent for clear and persuasive communication Demonstrate excellent organizational skills, with the ability to prioritize and adapt in a dynamic, fast‑paced setting Good working knowledge of employment legislation Analytical/problem‑solving skills and an interest in developing commercial acumen Delivery/facilitation skills Experience in Talent, Performance, and Change Management Retail experience or other customer facing sectors with high colleague headcount Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English‑speaking colleagues whose job duties require communication with customers The pay range for this role is: $86,000 – $120,000. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email View email address on click.appcast.io with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. #J-18808-Ljbffr