Organ Procurement Support Coordinator

Organ Procurement Support Coordinator

Position Type Full Time Category Health Care

Description

This position is responsible for supporting the entire organ donation process from referral through to organ recovery in accordance with the Mission of the organization.

Essential Job Functions

Donor Coordination

• Maintains an on-call schedule of approximately twelve to fifteen 24-hour call days per month (50% call).
• Routinely provides onsite response for donor referrals, collaborating with hospital staff and physicians to ensure appropriate action, maintain the option for donation, and facilitate neurologic testing as needed.
• Manages and documents organ referral calls from referring hospitals to evaluate potential donors, answer questions, and develop a plan for action with the Administrator on Call (AOC).
• Evaluates medical suitability of potential organ donors, utilizing information from medical records, history and physical examination, and current health status.
• Screens potential donors with physician partners as requested by the AOC.
• Collaborates with the AOC to determine a plan of action for following potential donor cases, deferral of non-eligible donor referrals or activation of the Family Services Coordinator for offering potential donor families the option of donation in an appropriate and sensitive manner.
• Routinely initiates newly authorized organ donor cases, including initial blood draws, initiating order sets and chart entry.
• Routinely provides support to OPTC staff with donor management, and chart preparation both in the hospital environment and the Donor Care Unit (DCU).
• In conjunction with the Organ AOC and on call Intensivist, may independently facilitate management of authorized organ donors at donor hospitals until OPTC staff become available.
• Assists the OPTC in coordinating the logistics of an authorized donor case.
• Collaborates with the OPTC Staff to facilitate communications regarding donor suitability.
• Facilitates timely organ donation discussions in urgent situations, ensuring the next-of-kin is presented with the opportunity in an appropriate and sensitive manner.
• Supports the organ recovery process by independently completing unscrubbed duties such as organ flush, packaging of organs, communication and documentation when needed.
• Performs all non-sterile aspects of kidney preservation pump management.
• Facilitates the import of organs from outside the MTN service area, communicates with the accepting local transplant surgeon, MTN laboratory, and confirms transportation of the imported organ to the appropriate transplant center.
• Accompanies local transplant surgeons and independently performs responsibilities needed to ensure organs are successfully recovered and transported to the appropriate transplant center, such as organ preservation and flush, packaging and labeling, and donor documentation review on organ cases recovered outside the MTN donor service area.
• Independently prepares and processes pathology specimens for organ biopsy in the DCU.
• Conducts all aspects of the donation process in compliance with established federal and state laws, AOPO and AATB standards, UNOS and FDA guidelines, CDC and MTN policies.

Administrative

• Completes donor case follow-up and required quality assurance responsibilities in a timely and accurate manner.
• Maintains compliance with documentation practices and MTN Policies and Procedures.

Qualifications

Qualifications and Physical Demands

• RN, RT, NREMT-P or Bachelor's degree required or equivalent clinical work experience. Four or more years clinical work experience required. Critical care experience strongly preferred.
• Ability to work a minimum of 40 hours per week and participate in 24-hour call. Must be available on non-call days during normal business hours. Required to work and remain standing for extended periods of time with few breaks.
• Must maintain a valid driver's license in accordance with MTN motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Must be able to travel within the service area by ground or air and be physically present onsite at all hospitals within MTN's Donation Service Area (DSA).
• Excellent organization and time management skills; ability to function independently and collaboratively; demonstrated problem-solving and creative thinking skills and well-developed personal stress management skills.
• Effective written and verbal communication skills; ability to speak and communicate clearly and accurately to convey information to MTN stakeholders in person or by phone; written documentation of relevant information in a professional manner.
• Ability to lift 50 pounds and transfer short distances.
• Possess ability to operate telephones, computers and surgical equipment.
• OSHA Category I Exposed regularly to bloodborne pathogens while performing assigned job duties. Bloodborne pathogens protection is required.
• Home internet and wireless phone access may be required.

MTN Behavioral Competencies

Belonging: Intentionally connects with colleagues by embracing differences and finding commonalities to create a workplace where all employees feel safe and genuine at work. Models the philosophy that lived experiences make individuals unique by respecting and seeking to understand beliefs, values and opinions that are new or different from their own. Represents through actions and influence, the idea that diverse perspectives make MTN stronger as we serve our mission.

Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.

It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws. In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment.

MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be considered for the position they desire, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation would impose an undue hardship on the operation of MTN's mission.