Area Business Manager - East Great Lakes

ROLE SUMMARY This role will report into the RBD and will work with customer- facing and HQ teams across the organization. The ABM will be responsible for the supervision and leadership of 6-10 representatives within the area assigned, sales performance of the business portfolio of products, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular in field and virtual coaching and observation of Field Representatives and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues. The ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. Extensive travel will be required. ROLE RESPONSIBILITIES Responsible for supervising operations of the district to include hiring, live coaching, virtual coaching, representative development, performance management, and the assignment of key "priority" accounts within the medical community, managing 6-10 representatives. Develops and implements strategic plans for the District, business plan, and overall responsibility for budgets at District level in alignment with RBD expectations. Plans, organizes, and monitors performance to achieve the business potential of the District and the RBU Ensuring effective utilization of promotional material, making valuable contribution to the formulation of Develops and implements strategic plans for the District, business plan, and overall responsibility for budgets at District level in alignment with RBD expectations. Plans, organizes, and monitors performance to achieve the business potential of the District and the RBU Proactive data analysis to identify market trends Collaborates, identifies, & motivates key account development and opportunities that impact regional/national business Build relationships with customers (including KOLs) and key stakeholders (including members of the District and Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement Develops external advocates and contributes to advocacy and community engagement (as necessary) Understands and champions the value of cross-functional collaboration to deliver on customer needs, while ensuring that compliance guardrails are respected by representatives Coaches’ representatives on seamlessly connecting cross-functional colleagues reactively to address customer needs and how to use digital tools (e.g., digital triage app) Effectively plan and conduct plan of action and other meetings with District Management Teams, Channel Partners, and other cross-functional partners Collaborate effectively in an integrated account team Collaborates, identifies, and partners with Marketing in the development of the key strategies, business imperatives and objectives during the Op Plan process Retains flexible time management in hybrid environment (e.g., time allocation of F2F v. virtual engagements to meet business objectives to maximize HCP engagement across large(r) geographies) Works with all members of District to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful representative development, including the development of business plans in a hybrid environment Maintains visibility into planning of individual sales rep Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance policies and processes; escalates issues, as necessary, and ensures appropriate commitment to integrity within their team Implements and upholds District Standards with sales colleagues Applies situational leadership skills (e.g., knowing when to intervene in virtual environment, aligning coaching to colleague’s developmental level on hybrid engagements) Employs multiple and interactive methods of coaching across all engagement types (e.g., virtual ‘ride along’, utilization of chat function while shadowing, F2F versus virtual coaching) to build hybrid rep capabilities (incl. hybrid selling skills) Builds strong team culture, colleague engagement, and morale in a hybrid environment Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (e.g., uses virtual pulse surveys, team barometers, customer feedback) Set team goals and hold team members accountable for consistent adherence in a hybrid environment (e.g., time management, technical knowledge, communication, compliance, use of technology, meeting new virtual objectives (e.g., up to 50% virtual engagements) BASIC QUALIFICATIONS Bachelor's Degree required 6 years of previous pharmaceutical, biotech, or medical marketing/sales experience with at least 3-5 years spent in a position with demonstrated leadership across peer and customer groups. Previous pharmaceutical, biotech, or medical marketing/sales experience preferred Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred. This position will require travel as needed to develop internal and external relationships. Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. PREFERRED QUALIFICATIONS MBA or relevant graduate degree preferred 5 or more years people management experience preferred and ability to develop and motivate others, lead through change, and deliver on Pfizer business imperatives is necessary to be successful in this role. Specialty experience and expertise strongly preferred Ability to develop and reinforce team expertise on broader portfolio of content to show ‘Science First’ mindset Cross-functional collaboration mindset to facilitate ‘One Pfizer’ commitment to customer Feedback culture mindset, to proactively identify areas of improvement with new Rep 2.0 responsibilities Additional digital, L&C training to ensure personal adherence, as well as leadership by example for team adherence (incl. contracting permissions/guidelines) Model/leader for change, agility, and adaptability Excellence in engaging customers and coaching team members in a hybrid environment, including enhanced competency level on virtual and digital tools/platforms Advanced virtual communication skills for customer engagement, team management, and remote collaboration Data-driven resource management to ensure proper channel deployment Multimodal coaching capabilities to account for hybrid model Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer's long-term technology model in bringing Pfizer information to market. Demonstrated ability both to think strategically and to execute flawlessly to deliver results Strong track record of collaborative and motivational leadership and internal stakeholder management skills Enterprise thinking; anticipates consequences Excellent facilitation skills Other Job Details Last Date to Apply: July 22, 2026 Territory covers: Buffalo, NY, Cleveland, OH & Pittsburgh, PA The annual base salary for this position ranges from $139,000 - $280,400. In addition, this position offers an additional Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email View email address on click.appcast.io. 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