Customer Service Representative

Customer Service RepresentativeAmerica's Got Soccer is one of the fastest-growing youth soccer programs in the country. We're passionate about delivering fun, high-energy experiences that create lasting memories for kids and their families.We're looking for a Customer Service Representative to join our growing sales team. This is a full-time, in-office role focused on building relationships with families, creating opportunities, and closing deals. If you're someone who thrives in a competitive environment, loves the hustle, and gets excited about hitting targets and driving growth — we want to hear from you.Drive Enrollment GrowthConduct high-volume inbound and outbound calls, emails, and follow-upsConvert inquiries into registrations for camps, leagues, and programsLead Generation & Pipeline ManagementProactively generate new leads through outreach and follow-upsBuild, manage, and maintain a healthy sales pipelineTrack all interactions accurately using CRM systemsCustomer Relationship BuildingBuild strong rapport with parents and guardiansUnderstand customer needs and recommend best-fit programsDeliver a high-energy, positive, and professional experienceSales ExecutionConfidently present program offerings and value propositionsOvercome objections and close enrollmentsConsistently meet or exceed individual sales targetsBilingual Customer SupportCommunicate fluently in both English and SpanishEnsure all families feel supported, informed, and confidentCross-Team CollaborationWork closely with operations and program teamsShare customer insights and feedback to improve offerings