Guest Experience Specialist
$16.5 - $17 per hourMarriott International, Inc
Job Number 26099911
Job Category Rooms & Guest Services Operations
Location 221 International Cir, Hunt Valley, Maryland, United States, 21030 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $16.50-$17.00 per hour
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- ...customer events, training sessions, and industry meetings (occasional travel required). What Makes You a Great Fit: ~3+ years of experience in customer-facing or project management roles. ~ Business background in sales, account management, or customer success. ~...SuggestedContract workWorldwide
$15 - $22.5 per hour
...Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000... ...interviewing at Food Lion by 2x Sign in to set job alerts for “Customer Specialist” roles. Customer Relations Representative - State Farm Agent...SuggestedFull timeFlexible hoursNight shiftFood Lion
Cockeysville, MD4 days ago- ...McCormick and presenting to executive-level audience Using critical thinking in decision making process to draw upon professional experience, market and industry knowledge, data and intuitionDevelop and execute a comprehensive sales, marketing and trade spend plan for...SuggestedPermanent employmentWork at officeLocal areaRemote workHome office
$86.39k - $151.22k
...Travel up to 50% of the timeQualificationsBA/BS in Business, Food Science, or related discipline.3-5 years of food industry sales experience, preferably in flavors, or adjacent consultative selling environments.Demonstrated success in prospecting and new business...SuggestedPermanent employmentContract workImmediate start$55k
...Qualifications for a Client Services Manager: Bachelor degree is required; however, candidates with an Associate degree and relevant experience will also be considered. Prior medical office or home care experience preferred Prior supervisory experience a plus Demonstrated...SuggestedWork at officeLocal areaImmediate startBAYADA Home Health Care
Lutherville Timonium, MD1 day ago- ...Annual stewardship reportsMid-year and pre-renewal presentationsFinancial and funding arrangement analysesMonthly or quarterly loss experience reports (as applicable)Support the renewal marketing process by gathering necessary information, contributing to strategy, and...Contract workWork at office
Diversified Insurance Industries, Inc.
Cockeysville, MD23 hours ago - ...Retail Operations Job Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work in stores, distribution centers, and offices across the Southeast, Mid-Atlantic, and Carolinas...Work at office
$32 per hour
...certification or other applicable state/local certifications to ensure compliance with food safety regulations. Education and Experience: • At least 18 years old required. • High school diploma or equivalent preferred. • Prior experience in a retail...Hourly payPermanent employmentFull timeTemporary workPart timeTraineeshipLocal areaAldi
Cockeysville, MD8 hours ago$80k - $125k
...to work independently and manage multiple client accounts Experience with CRM software and Microsoft Office Suite Bachelor's degree... ...Valley, Maryland, Armatus Dealer Uplift, LLC is the leading specialist in Retail Warranty Reimbursement submissions, with over 20,000...Full timeTemporary workWork at officeThe HR Team
Cockeysville, MD3 days ago$140.61k - $253.08k
...business and industry media, and drive alignment and collaboration across regions, functions and brands.The ideal candidate brings deep experience in media relations and executive communications along with a strong ability to translate complex business transformation into...Permanent employmentShift work$28 - $35 per hour
...opportunity to join a managementteam in Timonium, Md for a professional who is looking to make a difference. If you have 2+ years of salon experience and you are passionate about cutting hair, making clients look great, and being a leader in a fast paced environment, we are...Flexible hoursSport Clips
Lutherville Timonium, MD1 day ago$87.91k - $153.87k
...media and influencer events by coordinating logistics, managing guest lists, and assisting onsite to ensure smooth execution and... ...Journalism, Marketing, or other related field5+ years public relations experience (in-house or agency). Experience managing PR campaigns, working...Permanent employmentImmediate start$100k
...Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products...Local areaSlice Merchant Services
Lutherville Timonium, MD4 days ago- ...Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. ~10+ years of experience as a Maintenance Manager for a residential community ~5+ years managing and leading a team of 5-10 technicians ~ An HVAC, EPA...Full timeFor contractorsNight shift
Hirschfeld Properties LLC
Cockeysville, MD2 days ago $27 per hour
...giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A...Hourly payPermanent employmentFull timeTemporary workPart timeLocal areaAldi
Lutherville Timonium, MD8 hours ago- ...client traffic, driving operational excellence, and serving as an interim leader when necessary. Applicants should have leadership experience, strong customer service skills, and a proven track record in financial acumen. The position offers a competitive salary and...Interim role
Bank of America
Lutherville Timonium, MD3 days ago $27 per hour
...giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A...Hourly payPermanent employmentFull timeTemporary workPart timeLocal areaAldi
Lutherville Timonium, MD8 hours ago$27 per hour
...giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A...Hourly payPermanent employmentFull timeTemporary workPart timeLocal areaAldi
Lutherville Timonium, MD8 hours ago$73.5k - $106.5k
...foster client retention. Manage business results through formalized management routines and coaching. Create a world‑class client experience environment. Manage market‑level initiatives prescribed by market leaders. Drive operational excellence by engaging employees on...Shift workWeekend workDay shiftBank of America
Lutherville Timonium, MD3 days ago$86.39k - $151.22k
...on increasing responsibility in a Quality, Operations or Technical position. Business Acumen for customer segment, knowledge and experience of business practices for the customer base, understanding of customer go-to-market strategies and impact on quality program and...Permanent employmentImmediate startWorldwide- ...supervision to lower-level staff About You Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience....Full timeLive outWork at officeLocal areaFlexible hours
Gallagher Benefit Service
Hunt Valley, MD1 day ago - ...client-facing materials to ensure accuracy, strategic alignment, and brand consistency Requirements 6-9 years of account management experience within a marketing, advertising, or communications agency environment Proven track record of managing client relationships and...Work at officeRemote work
MGH
Cockeysville, MD23 hours ago - ...Retail Store Manager PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary...Bi-weekly payFull timeLocal areaImmediate startHome officeFlexible hoursNight shiftWeekend workAfternoon shift
PetSmart
Lutherville Timonium, MD4 days ago $32 - $38 per hour
...hiring an Assistant Salon Manager to support daily salon operations, lead a high‑performing team, and deliver an exceptional client experience. This role is perfect for an experienced licensed hair stylist, barber, or cosmetologist ready to grow their leadership career...Hourly payImmediate startRelocation packageFlexible hoursWeekend workAfternoon shiftSport Clips
Lutherville Timonium, MD4 days ago$40 - $46 per hour
Maintenance Lead Lead and coordinate the work of maintenance mechanics, including scheduling preventive maintenance activities and managing overlapping schedules to support continuous production. Handle setup, adjustment, and maintenance of medical device manufacturing...Contract workTemporary workAerotek
Cockeysville, MD4 days ago- ...Job Description Job Description Guest Experience & Events Manager Guest Experience & Events Manager oversees daily restaurant operations while coordinating private events, catering services, and special functions. This position combines restaurant management,...Casual workLocal areaNight shiftWeekend workAfternoon shift
Triski Inc - CVP Towson
Towson, MD16 days ago $40 - $46 per hour
...quality teams to ensure equipment performance aligns with operational and regulatory requirements. Essential Skills ~10+ years of experience in an equipment maintenance role, preferably in a cGMP manufacturing environment. ~ Proven experience as a maintenance mechanic...Weekly payContract workTemporary workAerotek
Cockeysville, MD1 day ago$35 per hour
...plumbing Door, hardware, fixtures Interior renovations Exterior repairs Emergency response Requirements Multi-trade experience Lead small projects/crews Troubleshoot issues Valid driver’s license Background check Drug screen Functional...Weekly payUltimate LLC
Cockeysville, MD23 hours ago- ...Bachelor’s degree in Kinesiology, Sports Medicine or other related field ~1 year of personal training experience Benefits & Perks Complimentary club membership + guest privileges Discounts on training, spa services, programs, and apparel Employee referral...Full timeFlexible hours
Onelife Fitness
Cockeysville, MD2 days ago - Johns Hopkins Medicine is seeking a leader for the Sterile Processing Services to plan, organize, direct, and evaluate cleaning, disinfection and sterilization across JHSCS and ambulatory clinics. You will oversee instrument movement, inventory, and education programs ...
Johns Hopkins Medicine
Lutherville Timonium, MD4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!
