Bilingual Customer Service Representative
$20 per hourManpower
Bilingual Customer Service Representative
Our client, a healthcare outreach organization, is seeking a Bilingual Customer Service Representative to join their team. As a Bilingual Customer Service Representative, you will be part of the Outreach Support team supporting community engagement and enrollment services. The ideal candidate will have excellent communication skills, cultural competency, and a proactive attitude, which will align successfully in the organization.
Location: Oakland, CA
Pay Range: $20.00/hour
Shift: Monday to Friday, 8am to 5pm PST
What's the Job?
- Conduct face-to-face outreach and enrollment broker services to beneficiaries in group and individual settings.
- Present Managed Care Options to beneficiaries and assist them in utilizing their healthcare plans effectively.
- Assist beneficiaries with enrollment and disenrollment processes, ensuring smooth transitions.
- Support other Enrollment Service Representatives with daily operational tasks and data entry.
- Participate in community events and health fairs to promote program awareness and engagement.
What's Needed?
- High School diploma, GED, or equivalent certification.
- Fluency in English and Spanish, with strong reading and writing skills in both languages.
- Computer literacy, including proficiency with MS Office applications.
- Ability to learn new software quickly and adapt to a fast-paced environment.
- Valid CA driver's license and reliable transportation for community outreach activities.
What's in it for me?
- Opportunity to make a meaningful impact in the community by assisting underserved populations.
- Work in a collaborative and supportive team environment.
- Gain valuable experience in healthcare outreach and community engagement.
- Develop professional skills in customer service and public health programs.
- Potential for future growth within the organization.
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
Vacancy posted 2 days ago
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