Accounts Receivable Clerk & Office Manager

Who We Are: At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first. Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization What we need: Guardian Restoration Partners is seeking a highly organized and customer-focused Accounting Clerk and Office Manager to support our growing Kaukauna, WI operation. This role serves as the administrative hub of the office, overseeing accounts receivable, collections, payroll support, and vendor administration while overseeing day-to-day office operations. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. Success in this role requires strong organizational skills, confidence in managing collections conversations, and a willingness to support both office and field operations wherever needed. Key Responsibilities Accounts Receivable & Collections Manage the accounts receivable process, including customer aging reports and payment tracking. Proactively communicate with customers, insurance carriers, and commercial clients regarding outstanding invoices. Process customer payments, reconcile accounts, and document collection activity. Partner with Operations to resolve billing discrepancies and ensure timely invoice completion. Escalate delinquent accounts when necessary and support month-end reporting and cash collection goals. Office Administration Audit employee timesheets and process payroll through ADP. Oversee daily office operations to maintain an organized, efficient, and professional workplace. Answer and route incoming calls, greet visitors, and serve as the primary administrative point of contact. Manage office supplies, mail, shipping, office equipment, and employee devices. Maintain organized electronic and paper filing systems. Assist leadership with reporting, scheduling, onboarding documentation, and other administrative projects. Operational Support Provide administrative support for project managers and field operations. Maintain accurate customer, vendor, and job records within company systems. Coordinate communication between customers, office staff, and field teams. Support compliance documentation, recordkeeping, and general business operations. Qualifications 5+ years of experience in accounts receivable and collections. 2+ years of office management, and administrative operations. Proven success managing accounts receivable and collections. Strong customer service, communication, and relationship-building skills. Excellent organizational skills with exceptional attention to detail. Ability to prioritize multiple responsibilities in a fast-paced environment. Proficiency in Microsoft Office, particularly Excel and Outlook. Experience with Sage, QuickBooks, Albi, or similar accounting/restoration management software is preferred. Ability to handle confidential information with professionalism and discretion. What Makes You Successful You communicate confidently and professionally while managing collections. You are highly organized and continuously look for ways to improve processes. You take ownership of your work and follow through on commitments. You build positive relationships with customers, vendors, and teammates. You adapt easily, manage competing priorities, and enjoy supporting a collaborative team. Why Join Guardian? At Guardian Restoration Partners, we're building a team of people who care about doing great work and supporting one another. We empower our employees to make an impact, improve processes, and grow alongside our expanding organization. Total Rewards Competitive Compensation Health, Dental & Vision Insurance 401(k) with Company Match Paid Time Off Monday–Thursday 4x10 Schedule Career Growth Opportunities within a Stable, Growing Organization Our Core Values Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference. Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation. Customer-First – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships, whether the end customer (our partner organizations) or, our employees. Compensation: Guardian is committed to fair and equitable compensation practices. For this position, the base salary range is $85,000 to $95,000, plus eligibility for an annual bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time. Location: This is an in-office role Monday–Thursday | Four 10-hour days onsite in our Kaukauna, WI office. Ready to Apply? If you’re a proactive, detail-oriented professional, who is motivated by supporting executive effectiveness, operational efficiency, and driving impactful events, we want to hear from you! Apply today and help us create a seamless, high-performing environment that empowers our leadership team to focus on what matters most. Join us and be a key player in Guardian Restoration Partners' continued success! Application Deadline: The anticipated application deadline is July 24th, though that date may change depending on the volume of qualified resumes we receive by that time. Equal Opportunity Employer: At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.