Plumbing Service and Install Coordinator

Job Description

Job Description

Are you the person who can juggle priorities, keep customers informed, and help technicians succeed, all while delivering an exceptional experience? If so, Zenner & Ritter is looking for a full-time Plumbing Service and Install Coordinator to join our team in Buffalo, NY. This is an exciting opportunity to build a rewarding career with a respected company where your communication, organization, and problem-solving skills make a real impact every day. If you're ready to become the critical link between our customers and service team, apply today!

As our Plumbing Service and Install Coordinator, you'll earn a competitive wage of $20-$30 per hour . We also offer a comprehensive benefits package , including:

• Health, dental, and vision
• Paid time off (PTO)
• 401(k) with a company match
• Life insurance
• Bonus structure
• Employee Assistance Program (EAP)
• Growth opportunities
• Short- and long-term disability
• Company parties
• Company phone and uniforms

THE TYPE OF CANDIDATE WE'RE LOOKING FOR

Our ideal candidate meets the qualifications listed below:

• Ability to ensure a quality customer experience by relaying detailed and accurate information to technicians in the field

Strong communication skills are preferred.

If you can meet the requirements above, keep reading to find out what your day entails!

YOUR DAY-TO-DAY AS A PLUMBING SERVICE AND INSTALL COORDINATOR

This is a full-time position working Monday through Friday from 7:30 AM to 4:00 PM .

As our Plumbing Service and Install Coordinator, you'll be at the center of daily operations, helping connect customers with the solutions they need. Your day will involve learning the business, assessing and prioritizing urgent service requests, communicating professionally with clients and teammates, and ensuring technicians receive accurate, detailed information to perform their work successfully. You'll play a key role in creating a seamless customer experience by documenting service requests, repairs, calls, and client interactions while keeping everyone informed and on track.

ABOUT ZENNER & RITTER

We have been a trusted name in home services for over 90 years, and we're continuing to grow! We're not just offering jobs-we're offering long-term careers. As the largest residential heating and cooling company in Western NY, we're expanding our services to include plumbing, electrical, energy, and green technology solutions. Whether you're interested in management, accounting, sales, customer service, or technical roles, we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career development, Zenner & Ritter is the perfect place to grow! Join us!

TAKE THE NEXT STEP

Join Zenner & Ritter and become an essential part of a team that makes a difference every day. Apply today and take the next step toward a rewarding career with growth potential and purpose! Our application process is quick, easy, and mobile-friendly.

Must have the ability to pass a background check and drug screening test.