Senior Director, Partner Account Management - Stellarus

Senior Director, Partner Account Management The Business Development and Strategic Partnerships team recruits new customers and partners that contribute technological leadership, market reach, and revenue to Stellarus. The Senior Director, Partner Account Management will report to the VP, Business Development & Strategic Partnerships. Responsibilities In this role, you will be responsible for: Partner Portfolio & Account Leadership Own the overall partner account management strategy for Stellarus, spanning strategic partnerships and the Marketplace partner ecosystem. Define and manage partner segmentation, engagement models (1:1 and 1:few), and coverage strategies aligned to business priorities. Serve as executive sponsor for Stellarus’ most strategic partners, maintaining senior-level relationships and resolving complex issues. Strategic & Build-With Partnerships Oversee partnerships that contribute directly to product development, platform capabilities, and roadmap acceleration. Coordinate closely with Product and Technology leaders to ensure partner integrations are well-scoped, sequenced, and successfully delivered. Ensure partner capabilities are translated into scalable, supportable product offerings rather than one-off solutions. Marketplace & API-Based Partnership Program Lead the Stellarus Marketplace partnership program, including partner onboarding, integration standards, commercialization readiness, and lifecycle management. Establish clear expectations for API-based integrations, partner enablement, and ongoing operational support. Ensure Marketplace offerings are aligned with customer needs, product standards, and platform governance. Cross-Functional Orchestration Act as the primary point of coordination between Partnerships, Product, Technology, Legal, Security, and Go-To-Market teams for active partners. Translate partner commitments into clear internal plans, timelines, and ownership. Proactively surface risks, dependencies, and trade-offs related to partner delivery and integration. Team Leadership & Development Lead, coach, and develop a team of Partner Development Managers and related roles. Set clear goals, operating rhythms, and performance expectations for the team. Build consistent partner account management practices, playbooks, and reporting. Performance Management & Business Outcomes Define and track success metrics for partnerships, including adoption, partner performance, customer impact, and strategic value. Establish regular partner business reviews and internal reporting cadencies. Drive continuous improvement across partner processes, tools, and governance. Qualifications Requires a bachelor’s degree or equivalent experience in business, technology, or a related field; advanced degree preferred. Requires 12+ years of experience in partnership management, strategic alliances, platform ecosystems, or related roles, including 6 years of management experience. Requires demonstrated experience leading partner portfolios and teams, including accountability for complex, long-term partnerships. Requires strong understanding of product and technology collaboration, including API-based integrations and platform partnerships. Requires proven ability to operate cross-functionally and influence senior leaders across Product, Engineering, and Commercial teams. Requires experience designing and scaling partner programs or ecosystems, preferably in a SaaS, platform, or healthcare technology environment. Excellent communication, negotiation, and executive presence skills. Strongly preferred proficiency in Salesforce CRM, LinkedIn Sales Navigator, and AI-driven sales tools. Equal Employment Opportunity External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws. #J-18808-Ljbffr