Crisis Counselor - Mobile Crisis Response Pm

Job Posting 1: Crisis Counselor Mobile Crisis Response Pay Range: $25.38 - $29.18/hr $1,500 Sign-On Bonus! Schedule: Wednesday - Saturday, 7am - 5:30pm Office Location: 5250 Old Orchard Rd. Skokie, IL 60077 Job Summary The Crisis Counselor provides clinical assessment, de-escalation, and crisis intervention services during mobile crisis encounters. This role holds primary responsibility for clinical decision-making on scene, including safety assessment, level of care determination, and clinical disposition. The Crisis Counselor partners with the Peer Support Specialist to deliver a comprehensive, recovery-oriented response that reduces psychiatric emergency department utilization and supports the individual's connection to appropriate community-based care. Primary Role During a Crisis Response The Crisis Counselor leads the clinical component of the mobile crisis response. They conduct safety and mental status assessments, determine the appropriate level of care, and develop or reinforce safety and service plans in collaboration with the individual, their supports, and the peer support team member. The Crisis Counselor is the clinical decision‑maker on scene and is accountable for the clinical integrity of the encounter. Core Responsibilities Clinical Assessment and Crisis Intervention Conduct comprehensive safety assessments, mental status evaluations, and risk assessments for individuals presenting in mental health or substance use crisis. Determine the appropriate level of care and clinical disposition in accordance with program protocols and clinical standards. Develop, reinforce, or update safety plans and service plans collaboratively with the individual and involved supports. Apply evidence‑based crisis intervention techniques to de‑escalate acute psychiatric distress. Communicate clinical findings and disposition recommendations clearly to the individual, supports, and team members. Coordinate with emergency services, hospitals, law enforcement, and community providers as clinically indicated. Team Leadership on Scene Provide clinical direction to the Peer Support Specialist and other team members during the crisis encounter. Delegate engagement, environmental stabilization, and linkage tasks to peer staff appropriately. Ensure that the clinical integrity of the encounter is maintained throughout the response. Debrief with team members following complex or high‑acuity encounters. Linkage and Care Coordination Connect individuals to appropriate behavioral health, substance use, medical, social service, housing, and community‑based resources. Facilitate warm handoffs to treatment providers, hospitals, and community partners. Collaborate with Post‑Crisis Care Specialists to ensure continuity of care following the acute encounter. Coordinate with referral partners, law enforcement, schools, and community organizations as appropriate. Productivity and Direct Service Maintain assigned direct service expectations and productivity standards established by the organization. Participate in all assigned shifts, crisis response deployments, and follow‑up activities as scheduled. Documentation and Compliance Complete all required clinical documentation within established timelines and in accordance with agency, grant, regulatory, and accreditation requirements. Maintain all required clinical credentials and licensure. Adhere to all IDHS, HFS, CESSA, CARF, CCBHC, DBHR, organizational, and program‑specific requirements. Participate in supervision, multidisciplinary staffing, and quality improvement activities. Accreditation, Certification, and Compliance CARF standards CCBHC standards DBHR requirements HFS requirements CESSA requirements Organizational policies and procedures Applicable state and federal regulations Benefits: FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees PAID Maternity/Paternity leave Medical Insurance (BCBS of IL) Dental Insurance Vision Insurance Life Insurance Long-Term & Short-Term Disability Pet Insurance FSA (Health, Dependent Care, Transit) Telemedicine EAP 403(b) Retirement Plan with Employer Match Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Dupage County Health Department