Learning & Development Specialist

Who We Are At Blue Cross Blue Shield Global Solutions℠ (BCBS Global Solutions℠), we make it easy for people and organizations to access and pay for healthcare abroad. By combining digital innovation with human-centered care, we go above and beyond for our customers and deliver an international healthcare experience that's simple, efficient and human. Who We Are At Blue Cross Blue Shield Global Solutions℠ (BCBS Global Solutions℠), we make it easy for people and organizations to access and pay for healthcare abroad. By combining digital innovation with human-centered care, we go above and beyond for our customers and deliver an international healthcare experience that's simple, efficient and human. Whether our customers live, work, travel or study abroad, we give them the confidence and peace of mind to say "yes" to new possibilities. What We're Looking for in Our Learning & Development Specialist We’re looking for a Learning & Development Specialist who enjoys helping people learn, grow and succeed. In this role, you’ll create and deliver training that gives employees the knowledge and skills they need to be successful in their roles. You’ll work with leaders, subject matter experts and teams across the company to understand what people need and turn complex information into training that’s clear, useful and engaging. Would your friends describe you as creative, organized and easy to work with? This might be the role for you! Bonus points if you’re already comfortable leading training sessions, creating learning materials, coaching others and using feedback to make the learning experience even better. Why This Role Matters Learning helps our employees feel confident, grow their skills and do their best work. You'll help employees build the knowledge and skills they need to thrive while making a direct impact on business performance and results. What You'll Do as a Learning & Development Specialist Develop practical, easy-to-use training for virtual and in-person learning. Create interactive learning materials, assessments, job aids and other resources. Use learning tools and technology to support different learning needs. Lead Training and Support Employees Lead training sessions that help employees build confidence, strengthen performance and apply new skills. Coach and support employees as they learn and build new skills. Schedule and coordinate training programs, workshops and team learning events. Create a learning environment where people feel comfortable participating and asking questions. Work Across The Company Partner with leaders and subject matter experts to understand training needs and create the right solutions. Stay up to date on company products, services, programs and processes. Communicate training plans, updates and results with key partners across the company. Measure and Improve Track participation and results to understand what’s working and where we can improve. Manage the company’s training library and keep materials current and accurate. Use feedback and results to make training even better. This Might Be the Right Fit for You If... You have experience in corporate training, learning & development, instructional design or a related field. You have a bachelor’s degree or a combination of education and relevant experience. You enjoy creating and delivering learning experiences that help people build confidence and succeed. You understand health insurance products and can make complex information easier to understand. You’re a confident communicator who’s comfortable presenting, facilitating discussions and coaching others. You understand how adults learn and can create training that’s practical, engaging and inclusive. You’re organized, adaptable and comfortable managing multiple projects and priorities. You enjoy building relationships and working with people across the company. What You'll Get In Return Competitive base salary starting at $65,000+, with higher compensation commensurate with experience, skills, and qualifications. Annual bonus opportunity. Competitive medical plans. Telemedicine services. Paid parental leave. 24/7 employee assistance and wellness support. Free international healthcare coverage. Other Great Perks Hybrid work model (office and/or remote). Work-abroad arrangements available. Generous PTO accrual with carry-over options. Nine paid holidays, plus one floating holiday and one volunteer day. Tuition reimbursement. Career development and learning opportunities. 401(k) with a generous company match. Pet insurance options. Identity theft and legal coverage. Ongoing focus on well-being, including virtual wellness resources and mindfulness events. #J-18808-Ljbffr