Customer Engineer

Hire Talent

United States

Customer Engineer (DevOps)

Location: Remote

Duration: 6 months (CTH role)

Working Time Zone preferred: Eastern or Central time Only W2 candidates (NO C2C) Entry to Midlevel role.

Job Description

You are a consultative troubleshooter......who can successfully empathize with the customer and assist them in maintaining and expanding their environment. As one of the most established teams in the company, support is near and dear to our heart. Championed by executive leadership, Customer Success, and Sales, our support engineers get the love and resources they need to solve the thorniest issues - without the burn out!! Work a standard M-F 9-5 your local time zone shift with a ticket load that allows each one to receive the TLC our customers deserve, AND plenty of time for learning and development, repro environments, consulting with engineering and product, documentation and blog posts, etc. We are a tight knit, collaborative group of engineers who thrive in taking on new challenges every day. Come join us!

Requirements

Familiarity with databases (modern and legacy), Linux, networking, Docker, Kubernetes

Experience or familiarity with one or more of the following cloud providers: Azure, GCP, AWS

1+ year experience with Security or Infrastructure tooling and processes

Ideally experience with Terraform, Ansible, and Python

Prior experience working remotely with a largely US-based or completely distributed team

Experience interacting with clients and customers

Confident voice in technical writing and strong written and verbal English language skills

Responsibilities

Track and address customer issues through entire support lifecycle, from logging to reproduction to resolution

Communicate regularly with customers via written updates and live screen share sessions

Provide expert guidance on DevOps concepts, including infrastructure architecture across cloud and on-premise environments, IT operations, security, and development technologies and processes

Client the groundwork to support a local team of Customer Support Engineers as we scale

Learn and deploy new technologies as part of prototyping and reproducing reported issues

Author and update customer documentation, internal onboarding documents, and customer-centric blog posts

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Customer Engineer in United States vacancy

Registered Neurodiagnostic Technologist - FT, Days
...monitoring. Facilitates all aspects of study completion and reporting within the department. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all healthcare personnel. Teaches and...
Customer
Remote work
Shift work
Prisma Health
Maryville, TN
12 days ago
Sr Quality Engineer
...Netherlands, and the United Kingdom. Primary Function The Senior Quality Engineer is responsible for leading a quality assurance team to ensure our products meet or exceed our customers’ expectations. The position will support production, interact with suppliers,...
Customer
Full time
Temporary work
Local area
Worldwide
A.O. Smith
Johnson City, TN
1 day ago
Supplier Quality Engineer ( SQE ) - Photonics & Optical Packaging
...ensure purchased materials, components, and services meet company, customer, and regulatory requirements. This role partners closely with... ...inspection methods • Collaborate with purchasing, planning, engineering, manufacturing, and quality teams to address supplier-related...
Customer
Full time
Work at office
Local area
Remote work
GPD Optoelectronics
Salem, NH
13 days ago
Quality Engineer
.... We ship nearly 1 million hip and knee joint implants to our customers who, in turn, provide solutions that enable patients to live longer... ...United States of America) A BRIEF OVERVIEW The Quality Engineer II supports the ongoing quality of Orchid's legacy products...
Customer
Full time
Work experience placement
Work visa
Shift work
Orchid Orthopedic Solutions
Tualatin, OR
21 hours ago
Quality Engineer
...family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever,... ...internal, customer and regulatory requirements. Provides quality engineering support to operations, quality control and continuous...
Customer
Full time
Temporary work
Work experience placement
Alpla Inc.
Kansas City, MO
4 days ago
Magnetic Resonance Imaging Technologist
...Oximeter, Power Injector And Other Applicable Equipment For Patient Safety And Throughput. ~7. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self-Development As Outlined In Performance Review. ~8. Performs Other...
Customer
Yale New Haven Health
Connecticut
7 hours ago
Field Service Engineer, L5
...Job Description Description: A Level 5 Switchgear Field Engineer leads complex field service activities for medium- and high-voltage... ..., ensures safe work execution, interfaces directly with customers and project teams, and mentors junior engineers/technicians...
Customer
For contractors
Work at office
Local area
Night shift
PwrQ Holdings LLC
Columbus, OH
24 days ago
Magnetic Resonance Imaging Technologist
...excellence. 3.1 Thoroughly explains various procedures to the patient and offer emotional support. 4. Performs various record keeping, customer service functions to ensure exam charges are properly billed and communicates feedback. 4.1 Consistently selects the correct...
Customer
Traineeship
Trial period
Yale New Haven Health
Norwalk, CT
7 hours ago
Division Quality Engineer
...after 90 days of employment Primary Function The NAWH Quality Engineer is responsible for ensuring that products and processes within the division meet established quality standards and customer requirements. This role analyzes failure data to identify product and...
Customer
Full time
Temporary work
Seasonal work
Local area
Worldwide
A.O. Smith
Ashland City, TN
1 day ago
Multi-Modality Technologist
...imaging service areas and communicates availability to modality leadership. ~ Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements and monitors results as appropriate in support of the overall goals...
Customer
Parkland Health and Hospital System
Grand Prairie, TX
5 days ago
Xray Technologist - YSC
...4.1 Thoroughly explains the procedure to ensure patient physical and emotional comfort 5. Performs various record keeping, customer service functions, and communicates feedback to ensure the goals of the department are met and operations run efficiently. 5.1...
Customer
Immediate start
Yale New Haven Health
Stamford, CT
21 hours ago
Operating Engineer
...achieving work goals Maintains time and production records and customer service requests. . Must be comfortable and flexible enough... ...a clean and safe workplace Periodically acts as the on-call engineer as requested by supervisor. Actively participates in...
Customer
Daily paid
Full time
Flexible hours
*US AMR-Jones Lang LaSalle Americas, Inc.
Salem, NH
3 days ago
Journeyman Engineer
$73k - $105.8k
...brighter way forward. What this job involves: As a Journeyman Engineer at JLL, you will operate and maintain all building equipment... ...or related field Strong mechanical aptitude with strong customer service orientation and ability to professionally respond to tenant...
Customer
Daily paid
Full time
Local area
*US AMR-Jones Lang LaSalle Americas, Inc.
Sunnyvale, CA
3 days ago
Operating Engineer S2 - Critical Environments - Union
$59k - $86k
...way forward. Job Summary: Union Role : The -Operating Engineer S2 - Critical Environments maintains and repairs electrical,... ...communication skills. Proven record of excellent internal and external customer service. Benefits JLL recognizes the impact that the...
Customer
Daily paid
Full time
For contractors
Local area
Night shift
*US AMR-Jones Lang LaSalle Americas, Inc.
Aurora, IL
4 days ago
Operating Engineer
$80k - $90k
...our team as we help shape a brighter way forward. Operating Engineer – JLL What this job involves: Develop your engineering... ...and report effectively through chain of command Customer service skills and effective communication with shift leads and...
Customer
Daily paid
Full time
Work experience placement
Work at office
Local area
Shift work
Night shift
Weekend work
Day shift
Afternoon shift
*US AMR-Jones Lang LaSalle Americas, Inc.
Franklin, MA
2 days ago
Operating Engineer (2nd Shift)
$40 per hour
...Pay: $40/hour What this job involves The Operating Engineer conducts extensive hands-on operations and maintenance work in... ...high-risk critical environment and expectations for exceptional customer satisfaction. Your day-to-day tasks will include: Maintaining...
Customer
Daily paid
Full time
Work at office
Monday to Friday
Afternoon shift
*US AMR-Jones Lang LaSalle Americas, Inc.
Wilmington, DE
1 day ago
Operating Engineer
$79k - $114.7k
...brighter way forward. What this job involves: As a Operating Engineer at JLL, you will play a vital role in maintaining and... ...building operations while ensuring 100% uptime and compliance with customer service level agreements. What your day-to-day will look like...
Customer
Daily paid
Full time
For contractors
Local area
*US AMR-Jones Lang LaSalle Americas, Inc.
Redmond, WA
3 days ago
Supplier Quality Engineer
$116k - $159.5k
...Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and... ...design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices...
Customer
Full time
Work experience placement
Relocation
Flexible hours
APPLIED MATERIALS
Phoenix, AZ
15 hours ago
Product Quality Engineer Sr
$81.6k - $143.87k
...WHAT WE'RE DOING This position for a Product Quality Engineer Senior on the LM Rotary & Mission Systems (RMS) Product Quality... ...are 100% compliant to the requirements and to present systems to customer representative(s) for acceptance Mentor Quality engineers on...
Customer
Full time
Contract work
Temporary work
Work experience placement
Work at office
Remote work
Relocation
Flexible hours
Shift work
Night shift
3 days per week
Lockheed Martin - US
Liverpool, NY
3 days ago
Quality Engineer
...finished materials product. THE WORK Collaborates with engineering and manufacturing functions to ensure quality standards are in... ...Utilizes a range of concepts and principles. WHO WE ARE Our customers are world-wide and so is our reputation for creating original...
Customer
Full time
Work at office
Immediate start
Remote work
Relocation
Flexible hours
Shift work
Night shift
3 days per week
Lockheed Martin - US
Stratford, CT
3 days ago
Foundry Customer Yield Engineer
$135.15k - $190.8k
...Manufacturer (IDM) to a leading foundry provider, we're creating unprecedented opportunities for engineers to shape the future of semiconductor manufacturing while serving customers across automotive, mobile, and data center markets. Join our Customer Engineering team in...
Customer
Local area
INTEL
Olney, IL
3 days ago
Field Engineer CNC Machines
$35 per hour
...relationships between suppliers, dealers and very importantly, the customers. Therefore, YCMT is seeking highly capable individuals that... ...products and services. Job Description The Field Service Engineer is responsible for providing service and support for YCM Technology...
Customer
Hourly pay
Full time
Work experience placement
Work at office
Night shift
YCMT USA
Sterling Heights, MI
3 days ago
Operating Engineer
...forward. What this job involves: As a Operating Engineer at JLL, you will play a vital role in maintaining and monitoring... ...building operations while ensuring 100% uptime and compliance with customer service level agreements. What your day-to-day will look...
Customer
Daily paid
Full time
For contractors
*US AMR-Jones Lang LaSalle Americas, Inc.
Nashville, TN
3 days ago
Bilingual Service Engineer
...goal is to build a sustainable field execution model by hiring engineers close to active project locations whenever possible, or by... ...workflow issues in the field Coordinate with project managers, customer site teams, remote engineers, and vendor teams Prepare...
Customer
Full time
Contract work
Remote work
TRC Talent Solutions
Johns Creek, GA
5 days ago
Critical Engineer
...our team as we help shape a brighter way forward. Critical Engineer- JLL What this job involves: As a Critical Engineer at... ...Proven track record of delivering outstanding internal and external customer service • Availability to work after hours and weekends as...
Customer
Daily paid
Full time
For contractors
Monday to Friday
Weekend work
Afternoon shift
*US AMR-Jones Lang LaSalle Americas, Inc.
Plano, TX
2 days ago
Product Quality Engineer
$64.73k - $139.47k
...skills, training and education. THE WORK Seeking professional engineer to provide quality support to multiples programs on the... ..., Pivot Tables, Vlookup) Word - (ex; Professional reports to Customer, Conclusions) Power Point - Technical Presentations w/ comprehensive...
Customer
Hourly pay
Full time
Contract work
Temporary work
Work at office
Remote work
Relocation
Flexible hours
Shift work
3 days per week
Lockheed Martin - US
Moorestown, NJ
13 days ago
Supplier Quality Engineer
$67k - $117.99k
...standards of business ethics and quality principles support our customer’s most challenging missions. Come experience your future and be a part of our team! THE WORK Perform Supplier Quality Engineering (SQE) related duties in support of the RMS’s Supplier Quality...
Customer
Full time
Temporary work
Part time
Work experience placement
Work at office
Remote work
Relocation
Flexible hours
Shift work
3 days per week
Lockheed Martin - US
Moorestown, NJ
13 days ago
Quality Engineer
...or area to ensure that the product is built in accordance with customer and division quality requirements. This role is 100% in... ...00 internal audits a plus. Provides Quality support to the Engineering group with NPI and analysis of nonconforming parts. Interacts...
Customer
Contract work
Work at office
HORST ENGINEERING & MANUFACTURING CO
East Hartford, CT
21 hours ago
Quality Engineer
...Enjet Aero machines and fabricates complex jet engine parts, components and assemblies for leading OEMs in the commercial, defense and... ...Our goal is to be regarded as an irreplaceable resource by our customers. The only way for a company to meet such a goal is to...
Customer
Full time
Contract work
Enjet Aero, LLC
Erie, PA
21 hours ago
Quality Engineer
...With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. THE WORK Backshop Quality seeks a highly motivated individual as a quality engineer...
Customer
Full time
Remote work
Relocation
Flexible hours
Shift work
3 days per week
Lockheed Martin - US
Stratford, CT
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Engineer. Be the first to apply!