Administrative Coordinator for Service Department
PAUL J. CAZEAULT & SONS, INC.
Job Description
Job Description
Service Department Administrative Coordinator
Paul J. Cazeault & Sons Roofing & Siding
Osterville, MA
Full-Time | Monday–Friday
Are you highly organized, customer-focused, and enjoy working in a fast-paced office environment? We are looking for a dependable Administrative Coordinator to help support our growing Service Department while also assisting with general office operations.
As a family-owned company serving Cape Cod and Southeastern Massachusetts for nearly 100 years, we take pride in providing exceptional customer service and maintaining a positive workplace where employees are valued.
Responsibilities
- Answer incoming phone calls and assist customers with scheduling and general inquiries.
- Support the daily operations of our Roofing Service Department.
- Enter service jobs and work orders into our management software.
- Coordinate schedules between customers and service technicians.
- Register manufacturer warranties upon project completion.
- Assist with invoicing, paperwork, and administrative follow-up.
- Help maintain customer files and electronic records.
- Provide support to other office staff as needed.
- Perform general administrative and shared office duties.
Qualifications
- Previous administrative or office experience required.
- Excellent customer service and communication skills.
- Strong organizational skills with great attention to detail.
- Comfortable working with computers and learning new software.
- Ability to multitask and prioritize in a busy office.
- Positive attitude and willingness to help wherever needed.
- Experience in construction, service, or contracting industries is a plus but not required.
What We Offer
- Full-time, year-round employment
- Monday–Friday schedule (no weekends)
- Paid holidays and vacation
- Health insurance
- Retirement plan with company match
- Supportive team environment
- Opportunity for long-term growth with an established local company
If you enjoy helping customers, staying organized, and being part of a team that takes pride in quality work, we'd love to hear from you.
Apply today and become part of a roofing family that has been serving our community since 1927.
\nCompany DescriptionWe are a full service exterior contractor that services Barnstable & Plymouth counties. We have a family friendly work environment and believe in providing a harmonious work environment where individuals can grow both personally and professionally.
Company Description
We are a full service exterior contractor that services Barnstable & Plymouth counties. We have a family friendly work environment and believe in providing a harmonious work environment where individuals can grow both personally and professionally.
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