Manager, Commercial Operations

Manager, Commercial Operations Position Summary: Work Schedule: Monday – Friday 8:00AM – 5:00PM 100% onsite Catalent’s Baltimore/Harmans, MD (BWI) site is a leading facility supporting gene therapy development and manufacturing, with capabilities spanning early development through clinical and commercial production. The site works with a range of biotech and pharmaceutical partners across advanced biologics, including viral vectors and complex therapies. With modern technologies and a collaborative, cross-functional environment, it offers opportunities across scientific, operational, and business teams within a growing area of the industry. The Manager, Commercial Operations is responsible for leading the transition of client programs following contract execution, serving as the primary business contact for assigned portfolios and driving cross-functional alignment to ensure efficient delivery and a seamless client experience. This role drives cross-functional alignment across operations, quality, supply chain, and external partners to ensure efficient delivery and a seamless client experience. The Role: Act as a subject matter expert on segment offerings, capabilities, and business processes, providing guidance across internal teams Partner with Program Management to support client relationships and ensure a high level of client satisfaction Collaborate with Operations, Quality, and Supply Chain to address critical client needs and drive aligned execution Analyze market trends, client needs, and portfolio gaps to inform commercial strategy and identify new opportunities Support business development strategy through input on targeting, account planning, pricing, and participation in S&OP and demand planning processes Other duties as assigned The Candidate: Bachelor’s degree required; scientific or engineering discipline highly preferred; advanced degree preferred Minimum 8 years of relevant experience in pharmaceutical or medical device environments (e.g., manufacturing, quality, project management, business development, or commercial operations) Working knowledge of biologics, including cell and gene therapy, fermentation, cell culture, purification, fill/finish, and analytical services preferred Strong analytical and business acumen, with the ability to interpret data and inform decision-making Demonstrated ability to communicate effectively with clients and cross-functional stakeholders, including presenting complex information to leadership Highly self-directed, with strong interpersonal skills and the ability to operate effectively in a fast-paced environment The anticipated salary range for this position in Maryland is $145,000 – $165,000 plus an annual bonus target. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states. Why you should join Catalent: Career growth with a clear path and regular performance reviews Day-one benefits: medical, dental, vision 401(k) match, tuition reimbursement, and wellness perks Paid time off: 152 hours + 8 holidays Inclusive culture with Employee Resource Groups and community initiatives Discounts from 900+ merchants via Perkspot A mission-driven workplace where your work helps save lives Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers to explore career opportunities. Catalent is an Equal Opportunity Employer, including disability and veterans. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to View email address on click.appcast.io. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to View email address on click.appcast.io for us to investigate with local authorities. California Job Seekers can find our California Job Applicant Notice HERE. Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.