Senior Product Marketing Manager

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Product Marketing Manager – Digital Experience Monitoring to join our team. This is a hybrid role based in San Jose role, reporting to the Sr. Director, Product Marketing - ZDX in the Marketing department. In this strategic role, you will shape how users interact with modern applications, networks, and endpoints in distributed, security-conscious environments. You will lead product marketing for the Digital Experience Monitoring (DEM) product line, developing differentiated positioning and messaging, and translating complex technical features into compelling customer value. You will partner with product, engineering, and sales to drive go-to-market readiness, including launches and enablement. What you’ll do (Role Expectations) Lead product marketing for the DEM product line, with a focus on real-user experience, network path analysis, application responsiveness, and endpoint diagnostics Develop differentiated positioning and messaging that connects digital performance to business outcomes for network operations, service desk, and security audiences Translate technical features into compelling customer value, including latency visualization, network analysis, device telemetry, and SaaS performance insights Define buyer and user personas with an emphasis on hybrid work, secure access, and digital user experience use cases Partner with product, engineering, and sales to drive go-to-market readiness, including launches, competitive strategy, and enablement Who You Are (Success Profile) You thrive in ambiguity. Your comfort building the path as you walk it shows your resilience in dynamic environments. You act like an owner. Your passion for the mission fuels bias for action, and you operate with integrity to deliver results. You are a problem-solver. You run toward challenges and focus on solutions, knowing that solving hard problems delivers impact. You are a high-trust collaborator. You prioritize team success, give and receive feedback, and build trust through candor. You are a learner. You embrace a growth mindset, seek feedback, and pursue personal and professional development. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions within your domain. 7+ years of enterprise product marketing experience in digital experience monitoring, endpoint visibility, or full-stack observability platforms. Expertise in real user monitoring, synthetic monitoring, network path analysis, application telemetry, and device health insights. Proven experience marketing to or working with IT operations, digital workplace, or network engineering teams in mid-market or enterprise environments. Strong understanding of how digital experience affects workforce productivity and the ability to translate complex technical information into clear narratives. What Will Make You Stand Out (Preferred Qualifications) Experience positioning AI-driven anomaly detection, predictive operational insights, or machine learning capabilities within digital experience monitoring or observability platforms. Strategic thinker with a track record of scaling high-potential products. Collaborative leader with experience influencing cross-functional teams in a matrixed environment. #LI-SanJose #LI-DS9 Base Pay Range $164,500 – $235,000 USD Benefits At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or are neurodivergent or require pregnancy-related support. #J-18808-Ljbffr Zscaler