Field Service Technician

Field Service TechnicianJoin KEYENCE as an Entry-Level Field Service Technician Location: KEYENCE Engineering Services Facility – Itasca, IL Total Compensation (Base + Bonus): $68,281 As an Entry-Level Field Service Technician, you'll be part of our Engineering Services team, working hands-on with the world's most innovative Factory Automation products. You'll travel to manufacturing facilities, assemble and install equipment, optimize configurations, and provide technical support to our customers. Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines Travel regularly to customer sites to assist with equipment integration and verify proper operation Optimize product configuration, including mechanical and digital adjustments Provide guidance on product integration, operation, and troubleshooting Maintain records of customer interactions and compile post-visit summary reports Prepare KEYENCE equipment for customer use Travel 50–60% of the time, including overnight, weekends, and holidays as neededQualifications 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred) Ability to lift 30–70 lbs. of equipment, including overhead Ability to climb a step ladder and use hand tools/electronic devices Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface Valid driver's license Proficiency in English (secondary language a plus) High attention to detail and strong communication skills Analytical skills for troubleshooting and product adjustments Integrity and dependability in handling confidential information and meeting deadlines What We Offer Base Salary: $54,890 Bonus Target: $13,391 annually (performance-based), paid quarterly Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year Career Growth: Promote-from-within culture with base and bonus increases Why KEYENCE? Recognized by Forbes as one of the World's Most Innovative Companies A global leader in factory automation and quality assurance solutions Operating profit of over 40% for 25 consecutive years A culture that invests in your success from day one