Voice of Customer Research Lead
Dormont Manufacturing Co
Samsung Ads is seeking a Voice of Customer Research Specialist to lead primary research initiatives within our Customer Insights team. This position requires 8+ years in market research and a strong analytical background. You will gather and analyze customer feedback to inform product improvements. The ideal candidate will collaborate with cross-functional teams, ensuring customer insights drive innovations. The role is based in New York City with opportunities for a dynamic work environment. Samsung offers competitive compensation including health benefits, catered lunches, and a focus on employee well-being. #J-18808-Ljbffr Dormont Manufacturing Co
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Voice of Customer Research Lead in New York, NY vacancy
- Samsung Electronics Perú is seeking a detail-oriented Voice of Customer Research Senior Specialist to lead primary research initiatives. This role focuses on gathering and analyzing customer feedback to drive improvements within Samsung Ads. The ideal candidate will have...Suggested
$190k - $209k
...Justworks, we believe that listening to our customers is one of our greatest strategic advantages. The Voice of Customer (VoC) Program Lead will bring that belief to life by turning... ...journey. This role lives within the Research & Insights team and collaborates deeply with...SuggestedCasual workWork at officeLocal area- Bloomingdale's is seeking a Manager for Voice of Customer Programs to lead customer feedback initiatives and deliver actionable insights. This role... ...candidate will have 6-8 years of experience in customer research and project management, with strong communication skills...Suggested
- Edra, a leading AI startup in New York, is seeking a multifaceted individual to enhance our public presence and define our communication... ...our mission and develop compelling narratives around our customers' successes. The ideal candidate has a track record of impactful...Suggested
- Limelight Health is looking for a Customer Success professional to cultivate long-term partnerships with researchers, marketers, and product leaders at global Fortune 500 companies. This role ensures customers derive real value from Conveo's AI solutions, driving their...Suggested
$300 per month
...like." — Prashant Mital, Applied AI Lead, OpenAI Communities Lead What... ...people closest to the work. Basis’s customer community program brings those voices together. You’ll create the... ...on roadmap input, beta programs, research, or launch feedback. What Success...Work at office- ...—delivering the highest value to those who need it most. A Customer Experience Lead will manage a team of 8–10 agents who deliver exceptional service... ...from team and customer interactions, amplifying the voice of the customer to inform leadership decisions, and supporting...Full timeMonday to FridayFlexible hoursShift work
Dormont Manufacturing Company
New York, NY2 days ago - ...Customer Success Manager PointOne is reinventing how law firms operate. We build infrastructure... ...and engineering teams to represent the voice of the customer The ability to distill... ...customers into closed contracts Lead onboarding and training sessions to ensure...
Ritual Capital
New York, NY4 days ago - ...Following an excellent seed round and rapid customer adoption, we're expanding our customer... ...product and engineering teams to represent the voice of the customer The ability to distill... ...do As our founding Customer Success Lead, you won't just support customers - you'...Work at office
Point One Technologies
New York, NY21 hours ago $60k - $75k
A leading community service organization in New York City is seeking a Coordinator of Advocacy and Community Voice to promote educational equity and community engagement. This role involves empowering youth leaders through training and project management, advocating for...- ...Customer Success Lead Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is... ...believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win...Work experience placementWork at officeWork from home
nitra
New York, NY2 days ago $120k - $200k
.... This year alone, we 10x'd our revenue and customer base — and we're just getting started. Parambil is backed by $8M from leading investors including Bling Capital, NVP, and... ...milestones, and lifecycle touchpoints Be the voice of the customer Gather and synthesize...Work at office- POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic partner and advocate for our enterprise healthcare... ...objectives. Customer Satisfaction & Outcomes Serve as the voice of the customer to ClinicMind. Monitor and analyze client...Contract work
$130k - $170k
We are seeking a Customer Success Lead with 6+ years of experience to lead a small team of CSMs and... ..., customer interviews, and deep research to determine the most effective engagement... ...further hone messaging and ensure the voice of the customer is represented in our...Full timeWork at officeWork from home- Bloomingdale's is seeking a Manager for Voice of Customer Programs to lead and optimize customer feedback initiatives. This role focuses on qualitative and quantitative research, ensuring effective collaboration to enhance customer experience strategies. Ideal candidates...
$150k - $180k
...companies are built on trust and respect. Every voice matters. Every contribution counts. When... ...have successfully scaled to thousands of customers and exited $1B+ public offerings. They... ...team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and...Full timeWork at officeWork from home- ...A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This...Remote work
Betty:AI
New York, NY21 hours ago - Kustomer Inc. is looking for a Customer Education and Communities Manager to establish a new function within their CX organization. This senior role requires expertise in building enablement programs, managing community engagements, and leveraging AI for content and analytics...
- ...Word, Excel, AllData preferred but will train), pleasant phone voice, able to multi-task, and knowledge of Auto sales/service helpful... .... Send resume for consideration. Responsibilities Greet customers and handle front counter duties in a high-volume auto sales/service...
StForeignAuto.com
New York, NY3 days ago - ...A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have... ...on communication skills and problem-solving abilities. You will lead discovery meetings, analyze customer data, and identify upsell...Remote work
Titan
New York, NY21 hours ago $8,000 - $10,000 per month
Simbe Robotics in the United States is seeking a Customer Marketing & Community Manager to spearhead customer education and community engagement. This role focuses on enhancing the adoption of the Store Intelligence™ platform and building relationships with retail partners...- ...We have strong product market fit and a growing base of customers who love our product - including Anthropic, Brex, OpenAI, Plaid... ...inherited it. Title doesn't have to read "CS": Implementation Lead, Chief of Staff, PM owning a customer motion, or consultant-turned...
Numeric
New York, NY4 days ago - ...Customer Success Lead Liftoff is a hiring and networking platform that enables people to find incredible opportunities and talent through people they trust. We eliminate the pain of today's hiring processes by providing the easiest way to discover and connect with the...
Liftoff Inc
New York, NY21 hours ago - Conveo is seeking a Social Media Lead in New York, NY, to take charge of its social media presence, focusing on innovative and bold content... ...creating viral moments and driving engagement through a unique voice and approach. This role offers competitive compensation and...
- A cutting-edge AI company is seeking a Technical Program Manager to lead the delivery of voice AI products. This role involves driving cross-functional collaboration, mapping technical risks, and communicating effectively with stakeholders. Ideal candidates have strong...Remote work
$300 per month
...us shape what the future of agents looks like." - Prashant Mital, Applied AI Lead, OpenAI About the role Basis is deployed with the top accounting firms in the country. As our customer base grows, so does the long-term opportunity we hold with each firm - expanding...Full timeWork at officeBasis AI
New York, NY21 hours ago- Outset invented a better way to do research: AI-powered user interviews.... ...growing 8x as enterprise customers across industries adopt our category... .... As a Research Strategy Lead, you’re the research authority... ...the deciding factor. Carry the voice of the research buyer back to...
- Dechert is seeking a Senior Editorial Manager to lead content creation while ensuring brand consistency across various formats. This... ...editorial positions and an in-depth understanding of maintaining brand voice. Located in New York, this full-time position invites creative...Full time
- ...is looking for a strategic and creative UX Copy Lead in New York, NY, to define and drive the product voice across digital experiences. This role involves leading... .... You will work closely with designers, researchers, PMs, and engineers to deliver intuitive, user-centered...
- Reejig, based in New York, is looking for a leader in social strategy to enhance the company’s brand and founder’s voice across digital platforms. The role requires strong writing skills, content creation capabilities, and team leadership qualities. You will manage the...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Voice of Customer Research Lead. Be the first to apply!
Related searches
- customer success lead New York, NY
- customer service coordinator New York, NY
- customer experience lead New York, NY
- customer success coordinator New York, NY
- customer service team manager New York, NY
- customer success team lead New York, NY
- customer service team lead New York, NY
- customer experience team leader New York, NY
- customer liaison New York, NY
- customer insights analyst New York, NY