Assistant General Manager

Assistant General Manager

As an Assistant General Manager, you will assist the General Manager in leading the club TEAM and be a culture catalyst. You will cultivate your club's culture by living our core values and embodying them as you lead the club TEAM. By delivering a consistent day in and day out member-focused environment, and connecting with and empowering your TEAM, you will create an undeniably rewarding experience for both members and your TEAM through which the club's financial results will follow.

Your Day-to-Day

Act as General Manager when General Manager is out of club

Assist General Manager with all club operations and member experience

Ensure company standards are kept and exceeded

Handle member issues as needed

Assist General Manager with club emergencies (No power, member injuries, Detail and Front desk call outs, etc.)

Communicate with General Manager regarding any issues or needs of the club

Provide membership services when needed (i.e. tours, sign-ups, answer questions)

Staff, Manage and develop FDM, Energy Experts and Detail Teams to ensure all duties are carried out properly

Ensure all staff is groomed neatly and report to appropriate manager issues with their staff

Complete and file overall HR paperwork (i.e. write-ups, vacation requests, termination forms)

Coach and mentor employees

Process club / hourly payroll

Assist General Manager with ordering of club supplies

Order food and beverage products that are stocked at the front desk for sale

Manage retail space to ensure it is maintained to Anatomy Standards

Ensure all equipment and appliances are in good working order and proactively maintained to ensure continued operation.

Have a working knowledge of major fitness equipment, appliances and systems used in the operation of Anatomy

Be able to conduct basic trouble shooting on major equipment, appliance and systems

Continually be on the look out for opportunism to enhance club operations and systems

Liaison with Facilities manager and oversee his work to ensure club is up to Anatomy standards

Conduct daily walk through club inspections

Ensure daily adherence to housekeeping standards throughout the club

Experience

At least 2-3 years of progressive management experience supervising teams with measurable outcomes of employee development and promotion

A combination of fitness/retail/hospitality and/or operations industry experience, requiring high execution in both operations and service, with focus on high team member and/or customer turnover

Phenomenal communication skills, oral and written, with heavy emphasis on listening

Bachelor's Degree

Compensation and Perks

Amazing supportive TEAM-oriented environment

Competitive salary

Complimentary All Access gym membership

Discount on Anatomy services and merchandise

401k and Health Insurance