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Frontline Healthcare SaaS Support Analyst

Long Tail Health Solutions Inc.

Long Tail Health Solutions Inc. in Kirkland, Washington, is seeking a Product Support Analyst to join its growing support team. You will triage, resolve, and escalate customer tickets for AppealAssist and CareAssist, acting as the first point of contact for healthcare staff in time-sensitive environments. The role emphasizes clear communication, documentation, and collaboration with the Director of Product Support to improve processes and product reliability, with 1–3 years of customer support #J-18808-Ljbffr Long Tail Health Solutions Inc.

Vacancy posted 4 days ago
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