Non Clinical - Patient Services Representative

Details

Client Name
Non-Clinical - CSMN - Urgent Care Culver

Job Type
Travel

Offering
Non-Clinical

Profession
Non Clinical

Specialty
Patient Services Representative

Job ID
37832596

Job Title
Non Clinical - Patient Services Representative


Shift Details

Shift
10-Hour Day

Scheduled Hours
40


Job Order Details

Start Date
10/05/2026

End Date
01/04/2027

Duration
13 Week(s)


Job Description
Job Opportunity

Shift Details

• Day 4x10-Hour (11:30 AM - 10:00 PM)
• Day 4x10-Hour (08:30 AM - 07:00 PM)

Job Description

This role involves providing essential support and service in a medical office or outpatient clinic setting. The individual is expected to be the primary point of contact for patient relations, assisting in resolving patient concerns, and ensuring a smooth patient experience.

Required Qualifications

• High School Diploma or GED equivalent
• Flu vaccination (no exceptions or declinations)
• Experience with medical insurance, referral processes, and benefit plans
• Minimum of 1 year of recent experience working in an outpatient clinic or medical office environment
• Ability to read, comprehend, and respond to detailed oral and written instructions

Preferred Qualifications

• 2+ years of recent experience as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology

Key Responsibilities

• Act as the primary contact for patient relations, both in person and by phone
• Greet patients and assist in resolving any concerns, escalating issues as necessary
• Check patients in and out, collect co-payments, provide receipts, and reconcile payments
• Verify patient demographics and insurance information using CS-Link/Epic
• Schedule appointments and complete patient registrations
• Process and track referrals and authorizations across various insurance types
• Handle patient and provider correspondence
• Explain policies, procedures, or services to patients clearly
• Sanitize workspace according to department guidelines using provided supplies

Additional Information

These statements outline the primary responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other duties may be assigned as needed.

Location

City, State

COVID-19 and Flu Vaccination Policies

COVID-19 vaccination is not required. However, a flu vaccination is mandatory.

Client Details

Address
10100 Culver Blvd Ste E

City
Culver City

State
CA

Zip Code
90232