Medical Receptionist and Medical Assistant (Naturopathic Medicine)

Job Description

Job Description

Our integrative health clinic has an opening to begin training soon for an industrious, experienced, well-organized and professional naturopathic medical receptionist. Our goal is to establish a self-affirmed team member in the art of caring for people, and a passion for naturopathic medicine, with the skills to be a solo employee in a small private practice office setting.

Position: Medical Receptionist (Naturopathic Small Business)

Position Overview:

• This position is for a small business as customer service front desk support, naturopathic medical assistant, and administrative duties position.
• The office is open Monday through Friday.
• Must have reliable transportation and impeccable attendance.

The successful candidate will perform various administrative and patient service tasks including:

• Greets and checks-in patients, ensuring accurate and up-to-date patient information.
• Answers phone calls and schedules appointments.
• Prepares examination rooms and ensures cleanliness and organization.
• Prepares all patient labs and records for doctor’s scheduled appointments daily in the EMR.
• Keeps patient appointments on schedule by notifying provider of patient's arrival.
• Obtains revenue by recording and updating financial information and collecting patient charges.
• Maintains business inventory (lab kits, office suplies) and equipment by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies; unpacking and placing orders in dispensary.
• Handles administrative tasks such as filing, faxing, and scanning documents.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Performs vitals on patients.
• Adminsters intramuscular injections.
• Maintains operations by following policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
• Collecting and sorting mail.

Requirements:

• Must be proficient in standard business and office applications; i.e. Word, Quick Books, Email, EMR (Practice Fusion).
• Must have 4 years experience in a medical office reception setting.
• Must be able to wear a mask during office hours, if needed.
• The ideal candidate will be high energy, patient, friendly, compassionate, positive, punctual, proactive, and extremely detail-oriented, and like to work with the public. This is a 1 doctor office with 2 employees.
• Experience with supplement sales and in a cash-based medical practice is a plus.
• Knowledge of Naturopathic Medicine and NDs (Naturopathic Doctors) is preferred.
• Strong communication skills, both verbal and written.

Benefits:

• Wellness program and screens in office.
• IRA matching program after 2 years of employment.
• Free parking.
• Paid training.
• Training on-site.

Hours:

• Mondays, Wednesdays and Thursdays 9:30am-6:15, and Fridays 9:30-5:30.
• 28-32 hours weekly.
• Training will begin in-office within the next 2 weeks.
• Lunch daily: 1:15 pm-2:15 pm.
• Our website:

Wages:

• $18-20/ hour based on experience in a cash-based practice and with Naturopathic Medicine.

Additional Requirements:

• Must have exceptional reliability as this position is the only on site staff member for support of practitioners.
• Must have reliable transportation and be punctual.
• Knowledge of Naturopathic Medicine preferred.
• 4 years medical office experience a must.
• Excellent people skills and ability to work with patients with compassion.
• Dynamic personality and positive attitude.
• Ability to work on own.
• Professional appearance, speech, and attire.
• High School Diploma or equivalent. Higher degree coursework preferred.
• Familiarity with the basic philosophies of Natural Medicine and various modalities offered.
• Must have excellent English language skills, both written and verbal.
• Ability to multitask and handle a busy work environment.
• Although we try to have a set schedule, flexibility will be necessary to help cover vacations.

Healthcare setting:

• Private practice.
• Medical specialties: Primary Care, Holistic Medicine, Naturopathic Medicine.