Executive Assistant

General Summary

Under limited supervision of a Senior Executive (Leadership Salary Grade M10 or higher) or a Henry Ford Medical Group Chair, provides comprehensive executive-level administrative and personal support. Responsibilities include preparing and finalizing correspondence, managing calendars and meeting schedules, coordinating visitors, maintaining confidential files and records, and supporting special projects and initiatives.

This role requires a thorough understanding of the executive’s areas of responsibility to effectively gather and analyze information, prepare reports, manage communications, coordinate projects, and respond to inquiries on behalf of leadership. The position routinely handles highly confidential and sensitive information and requires exceptional professionalism, discretion, organizational skills, and attention to detail.

Education & Experience Requirements

• High School Diploma or G.E.D. required.

• Associate Degree in Business Administration, Secretarial Studies, or a related field from an accredited business school or college preferred.

• Five to seven (5–7) years of progressively responsible administrative support experience required, including:

• Managing high-level administrative details.

• Coordinating meetings and conferences independently.

• Handling confidential and sensitive information.

• Responding to complex correspondence and inquiries.

• Interacting with executive-level internal and external stakeholders.

Knowledge, Skills & Abilities

• Strong written communication skills with the ability to:

• Compose, proofread, edit, and prepare confidential reports, correspondence, memorandums, tables, and other business documents.

• Ensure accuracy, readability, and proper sentence structure in non-routine communications.

• Draft correspondence and reports independently.

• Demonstrated business and administrative knowledge typically acquired through two years of business school coursework, including:

• Recordkeeping and filing system management.

• Budget monitoring and reporting.

• Performing semi-complex arithmetic calculations.

• Advanced typing and technical skills, including:

• Typing complex reports, forms, tables, and other documents from rough drafts or dictation at a minimum of 50 words per minute.

• Proficiency with one or more software applications and office productivity tools.

• Strong analytical skills with the ability to:

• Prepare special and non-recurring reports.

• Compile and analyze confidential information from multiple sources.

• Manage administrative and scheduling needs for supervisors.

• Excellent interpersonal and communication skills to:

• Effectively interact with diverse internal and external stakeholders.

• Handle sensitive and highly confidential matters with professionalism and discretion.

• Respond appropriately to influential callers and visitors.

Certifications/Licensure Requirements

• Must meet or exceed core customer service responsibilities, standards, and behaviors outlined in the HFHS Customer Service Policy, including:

• Communication

• Ownership

• Understanding

• Motivation

• Sensitivity

• Excellence

• Teamwork

• Respect

• Must consistently demonstrate customer service competencies through ongoing training and professional development activities.

Personal Qualities

• Self-directed and accountable.

• Flexible and committed to a team-oriented environment.

• Demonstrates teamwork, initiative, and a willingness to learn.

• Open to new learning experiences and professional growth.

• Accepts and respects diversity without judgment.

• Consistently demonstrates strong customer service values and behaviors.

Additional Information

• Organization: Corporate Services

• Department: Corporate Government Affairs

• Shift: Day Job

• Union Code: Not Applicable

  Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.