Accounts Receivable Specialist

Working Title Accounts Receivable Specialist Role Title Admin and Office Spec III Role Code 19013-SW FLSA Nonexempt Pay Band 03 Position Number 29300199 Agency Virginia Peninsula Community College Division Virginia Peninsula Community College (Div) Work Location Hampton - 650 Hiring Range $50,000-$57,000 Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule Monday – Friday 8:00 AM – 5:00 PM; some evenings and weekends may be required Virginia Peninsula Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships. The purpose of this position is to provide excellent customer service, student account maintenance, and revenue and receivable transactions processing for the College in Compliance with the Commonwealth of Virginia, Virginia Community College System (VCCS), and Virginia Peninsula Community College policies and procedures. The duties include responding to all individuals contacting the Student Accounting Office in a timely, courteous, and professional manner. Processing payments accurately and timely to student and third-party accounts. Preparing cash/check deposits for the bank. Preparing deposit batches with adequate supporting documentation and accurately keying to Administrative Information System (AIS) according to Commonwealth Accounting Policies and Procedures (CAPP) manual. Reconciling all deposits recorded in AIS from various online payment and refunding systems and banks. Processing third party and student billing (including dual enrollment), collections and cash application/waivers processing for invoices. Processing financial aid award postings, refunds, and reconciliations. Prepare DOE drawdown requests, bank wires and transfers and journal entries for financial aid processes. Process non-financial aid refunds including batch and manual process, funding requests and reconciliations. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications Required: Considerable work-related experience performing technical accounting support duties, including posting, balancing, adjusting, maintaining, and reconciling accounts and financial records according to established policies and procedures. Considerable experience performing detailed work with numerical data and making mathematical calculations accurately. Considerable experience verifying the accuracy of figures, calculations, and postings of fiscal transactions. Relevant experience answering student/customer inquiries and providing solutions and resolutions. Ability to work at all campus locations. Previous experience in accounts receivable and/or customer service. Knowledge Thorough knowledge of student financial aid processes and terminology. Thorough knowledge of generally accepted accounting principles (GAAP). Thorough knowledge of account analysis and fund accounting. Thorough knowledge and understanding of state fiscal policies. Thorough knowledge and understanding of student accounts. Complete knowledge of customer service and business telephone etiquette Skills Proficient with Microsoft Office Suite or similar software Effective oral and written communication skills. Strong communication and interpersonal skills with the ability to interact and work with individuals at all levels. Attention to detail with a focus on thoroughness and quality. Strong mathematical skills and analysis techniques. Basic skills using a computer and various software packages. General bookkeeping skills. Customer service skills include active listening, clear written and verbal communications, complaint resolution, empathy, and positivity. Abilities Must have the ability to work independently or in a team environment. Ability to work at all campus locations. Able to understand and interpret rules, regulations, statutes, and laws. Ability to prepare financial reports and statements for students. Ability to perform detailed work involving written or numerical data and compute calculations quickly and accurately. Able to effectively communicate with diverse populations and maintain confidentiality, Family Educational Rights and Privacy Act (FERPA). Ability to prepare and maintain accurate records. Ability to prioritize tasks to adhere to deadlines while maintaining accuracy. Additional Considerations Relevant accounting working experience within a higher education, governmental, or not-for-profit setting. Operation of a State Vehicle Yes Supervises Employees No Required Travel Minimal Posting Number CLS_4599P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 07/21/2026 Job Close Date 08/04/2026 Open Until Filled Contact Name Email Phone Number ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. Quicklink for Posting #J-18808-Ljbffr