Account Manager

Account Manager

We here at the Gustave A Larson Company are looking for our next team member to join us as an Account Manager. What qualities are we looking for?

We are an HVAC/R wholesale distributor throughout the Midwest and the Mountain States. We thrive on being customer service oriented, being nimble, balancing multiple responsibilities, and developing positive relationships with our teams to work together to get the job done.

We need people with the following qualities:

• Customer Focused: We are passionate about serving all our customers, including dealers, business owners and large HVACR (Heating, Ventilation, Air Conditioning, Refrigeration) companies and consolidators. As an Account Manager you will proactively engage as our customer's main point of contact, offering support, providing information, and guidance. You support this by face to face customer interactions, phone calls, and emails.
• Positive Attitude, Stellar Attendance Record: We work as a team and that means we show up as a team each day, on-time. We don't have patience for excuses or poor attendance. If you are consistent and reliable you are a valued member of our team.
• Account Manager Duties Include: Sales and Revenue Generation: Recognize opportunities within existing accounts for sales growth. This includes upselling and cross-selling products or services when appropriate. Account Management: Oversee a portfolio of assigned customers, maintaining accurate records of sales activities and customer interactions using a CRM. Product Knowledge: Maintain a thorough understanding of the Company's products or services to provide accurate and detailed information to customers.
• Team Collaborator: You will partner with Territory Manager(s) to share new sales opportunities and support the branch by occasionally assisting at the counter, answering and responding to phone calls and emails, supporting on customer visits in the field, and other duties as requested.
• Like a great work schedule: We are consistently a M F schedule, holidays and weekends off*

We operate with these three ideas in mind:

• Team Spirit: Above all, we operate in a team environment and therefore holding a true team spirit of cooperation and problem solving is a must. We coordinate our sales efforts with our warehouse, counter sales, and inside sales teams.
• Sense of Urgency: Our customers come first, both internal and external. That's part of the team spirit, to operate and react quickly. We are proactive and self-motivated.
• We learn & understand the entire business: Part of our training program involves learning and understanding from the beginning how our business operates - you will spend time initially learning the warehouse systems and forklifts, but also learn what we expect from customer service, will calls and supporting the entire branch organization so you have a solid foundation in your role.

Candidates should have:

• High school diploma or GED required.
• 2 years account management or sales experience or related education required.
• Previous HVAC experience strongly preferred.
• Proficiency or the ability to learn quickly in using CRM software as well as other sales-related tools.
• Proficiency in ERP software, preferably P21.
• Ability to travel up to 10% of the time within the assigned territory.

What Gustave A. Larson Offers:

• Competitive compensation package
• Full benefits package
• 401K package
• PTO

EEO Statement

Larson is an Equal Opportunity Employer and Prohibits discrimination and harassment of any kind: Larson is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Larson are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Larson will not tolerate discrimination or harassment based on any of these characteristics. Larson encourages applicants of all ages. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.