Merchandising Operations Coordinator

Position Summary

Rowe Furniture is seeking a highly organized Merchandising Operations Coordinator to support our Merchandising and Showroom Design teams.

This is an important behind-the-scenes role for someone who enjoys being part of a creative, fast-moving environment and takes pride in helping a team stay organized, prepared, and on schedule.

The Merchandising Operations Coordinator will manage order entry, product and sample tracking, new SKU information, and communication between Merchandising, Showroom Design, Purchasing, and our manufacturing team. The right person enjoys helping others, following the details, and making sure requests are carried through to completion.

While the role works closely with our creative and merchandising teams and will be surrounded by new products, fabrics, finishes, and showroom development, its primary focus is coordination, accuracy, organization, and execution.

Responsibilities

• Enter and track market and showroom orders from initial request through production and delivery.
• Maintain accurate order information and communicate changes, deadlines, and status updates to the appropriate teams.
• Follow up with our manufacturing team, Purchasing, and other departments to keep products and materials on schedule.
• Help coordinate merchandise, samples, and materials needed for markets, showroom installations, and product presentations.
• Maintain organized and current sample libraries, including fabrics, leathers, finishes, and other product materials.
• Coordinate replacement samples and one-yard fabric or material requests.
• Prepare temporary new-SKU sheets and communicate new product information to Purchasing and other internal teams.
• Maintain accurate product trackers, order records, and supporting documentation.
• Follow up on open requests and identify missing information or potential delays before they become problems.
• Provide day-to-day administrative and operational support to the Merchandising and Showroom Design teams.
• Assist with additional coordination needs during busy periods, particularly leading up to markets and showroom installations.

Job Requirements

We are looking for someone who:

• Is exceptionally organized and pays close attention to detail.
• Enjoys supporting a team and takes satisfaction in helping others be successful.
• Has a strong service mindset and is comfortable working behind the scenes.
• Is dependable, responsive, and known for following things through.
• Can manage multiple open requests and priorities without losing track of the details.
• Communicates clearly and comfortably with people across different departments.
• Enjoys being around product, design, and the energy of a creative environment without needing to direct the creative work.
• Is comfortable with data entry, spreadsheets, order information, and detailed product specifications.
• Works well in a deadline-driven environment.
• Is proficient with Microsoft Excel, Outlook, and other Microsoft Office applications.
• Has experience with ERP, order-entry, or product-information systems, which is helpful but not required.
• Has previous experience in merchandising, furniture, manufacturing, purchasing, product coordination, administrative support, hospitality, or a similar environment, which is preferred.

The Person Who Will Thrive Here

The strongest candidate likes helping. They notice what is missing. They remember the follow-up. They keep information organized and enjoy seeing a complicated project come together because they helped keep all of the pieces moving.

They will work alongside talented merchandising and creative professionals and will be very close to the development of new products and showrooms. Their contribution, however, comes through support, organization, and execution rather than creative direction.

For the right person, this can be a rewarding long-term role with the opportunity to grow in responsibility and compensation as they become an increasingly valuable and trusted member of the team.

About Our Company

Founded in 1946, Rowe Furniture is an American upholstery manufacturer known for thoughtfully designed furniture, extensive customization, and domestic craftsmanship.

Today, Rowe is building on its 80-year history while continuing to evolve its product, brand, and customer experience. Our teams work closely across merchandising, design, manufacturing, sales, and marketing to bring new ideas to life while maintaining the craftsmanship and service our customers expect.

We value teamwork, initiative, humility, and people who take pride in doing their part exceptionally well.