Account Manager

Job Description

Make a positive impact in the lives and wellbeing of others by choosing a career with United Allergy Services! As an Account Manager, you'll be assigned a defined territory and partner directly with our physician clients at their offices to ensure clinic success and engagement.

What our team loves about their jobs:

• Improving the lives of patients is top priority
• Building in depth relationships with physicians and their staff and helping them achieve business objectives
• Generous paid time off, medical, dental and vision insurance; 401(k) retirement plan
• An employee wellness program that promotes and rewards healthy habits
• A great place to further a career in healthcare

Responsibilities

ESSENTIAL FUNCTIONS

• Prioritize business opportunities in existing accounts to achieve company budgeted goals by developing and executing quarterly business plans. Manages the day-to-day operations of assigned clinics in support of the achievement of the organization's strategic performance plan. Develops short and long-term market and clinic goals.
• Conducts quarterly business reviews with physicians and staff for all clinics in defined territory. Manages action items resulting from business reviews to ensure timely completion.
• Identifies clinics under management that could benefit from process improvement engagements. Conducts process improvement engagements to ensure that the process gaps in the clinic workflow are identified and optimized.
• Develops key relationships with existing customers through frequent visits, educational opportunities and providing ongoing support.
• Collaborates with other departments regarding staffing, inventory, services and processes. Partners with Sales to build pre-implementation clinic relationships to ensure smooth implementations and build productive relationships. Attends and manages new clinic implementations and physician orientations. Regularly visits all clinics to develop relationships and executes regional clinic performance plan.
• Partnering on the financial activity of assigned clinics including timely payment of invoices and collection of past due invoices.
• Provides leadership to staff members and facilitates individual and group success; Leads team in meeting corporate and group objectives in harmony with the company's stated values and priorities. Sets an ethical example for employees throughout the company. Promotes company's established best practices consistently:
• Performs other related duties as required and assigned.

Requirements

EDUCATION & EXPERIENCE:

Bachelor's degree or five (5) to seven (7) years of equivalent work experience.

BACKGROUND & EXPERTISE:

Three (3) years of operational or sales experience; with two (2) years in a health-related environment or management related field.

APPLICABLE EXPERIENCE:

Knowledge of clinical environment. People management experience. Experience influencing and interacting with physicians and clinical staff.

COMPUTER LITERACY:

Intermediate to advanced level competence with MS office and database software.

TRAVEL:

Required as needed within specified territory