Service Advisor

Universal Nissan-Hyundai-Genesis, Orlando's premier auto dealers, is looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available.

If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Universal Nissan-Hyundai-Genesis. We offer the best compensation package in all of Central Florida, an extremely competitive pay plan, health insurance, and retirement benefits!

We are looking for a motivated Service Advisor to join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role is responsible for greeting customers as they come in for service, performing a walk-around with the customer before and after service, writing repair orders, and collecting payment.

Service Advisor Duties and Responsibilities

• Proactively greeting and assisting all customers in a friendly, professional manner
• Perform a vehicle walk-around with the customer before and after service, taking pictures every time
• Gather customer information and reason for visit
• Write up repair order and obtain customer e-signatures
• Provide customer with accurate quotes
• Communicate with technicians on vehicle repair
• Maintain open communication with customer on other recommended repairs and vehicle status
• Finalize, close, and cash out repair orders in a timely manner

Service Advisor Requirements and Qualifications

• General high school diploma or equivalent
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Multitasking, organizational, and time-management skills, with the ability to prioritize tasks
• Positive appearance
• Able to deliver a fantastic customer experience
• 18 years of age or older
• Pass drug screening, background check and MVR check
• Dealership experience is a plus
• This position requires mid-level physical activity (standing/walking continuously)
• Able to lift 25-lbs unassisted

Job Type: Full-time

Schedule:  Three full days per week, twelve working hours per day. One partial day per week, RO clearing & follow up as needed. 

Time: 7:00 a.m. - 8:00 p.m.

Full-time benefits offered:

• 3-4 days off a week
• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Employee discounts

I certify that all the information on this application, my resume, and all supporting documents is correct, and I understand that any misrepresentation or omission of any information may result in disqualification from consideration for employment or, if employed, my termination.

I understand that this application is not a contract, offer or promise of employment. If hired, I will be able to resign at any time for any reason. Likewise, my employment can be terminated at any time, with or without any reason. I further understand that if hired, my employment is at will.

I authorize the company to which I am applying and its agents to investigate all statements contained in this application and/or my resume. I further understand that a credit and background check may be made including, but not limited to, consumer credit history, driving record, employment, military, education and general public records which will provide information concerning my character, general reputation and mode of living. I hereby authorize my former employers, educational institutions and individuals named to furnish all information pertaining to my work and educational record. I release my former employers, educational institutions, supervisors, co-workers and references from all liability on account of furnishing information to the company and its agents. I further release the company and its agents from any liability as the result of such contacts and in connection with obtaining any credit and background checks. Should a credit report be requested, I understand and agree that a separate authorization form will be utilized, as required by law.

If required by law, a copy of this report will be provided to me. I hereby release from liability the employer and its representative for seeking such information and all other persons, corporations or organizations for furnishing such information.

I understand and agree that, as a condition of employment, I may be required to sign a non-compete agreement and/or a conflict of interest statement.

I understand the company may now have, or may establish, a drug-free workplace or a post-accident drug-testing program. If either has one now or implements one in the future, and I am offered a conditional offer of employment, I agree to work under the conditions requiring a drug-free workplace. I also understand and agree that I may be subject to urinalysis and/or blood screening or other medically recognized tests designed to detect the presence of alcohol and/or drugs as a condition of continued at-will employment, and following any work-related injury as allowed under applicable law. I also agree to undergo random, fitness for duty, return to work, and reasonable suspicion alcohol and drug testing. Refusal to take such tests when asked may result in termination.

I understand that only individuals who are authorized to work in the United States are eligible for hire.

This application is current for only sixty (60) days. At the conclusion of this time, if you have not been contacted and still wish to be considered for employment, it will be necessary for you to complete a new application.

By clicking "Apply Now" and/or "SUBMIT APPLICATION" the applicant understands and agrees to the above statements.