Express Service Advisor

Express Service AdvisorThe Express Service Advisor at Starling Chevrolet in Orlando, FL will be responsible for providing exceptional customer service and assistance in scheduling maintenance and repair services. This role requires a strong understanding of automotive services and excellent communication skills to handle customer inquiries and complaints effectively.ResponsibilitiesAssist customers in scheduling express service appointmentsCommunicate service recommendations and pricing to customersProvide accurate and timely information to customers regarding service statusHandle customer complaints and inquiries in a professional mannerMaintain a clean and organized service advisory areaDescribe all work performed and related charges billedKeep abreast of new products, features, accessories and attend product training as requiredMaintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfactionOther duties, as assigned.RequirementsPrior experience in customer service or automotive industry preferredStrong communication and interpersonal skillsAbility to multitask and work in a fast-paced environmentDetail-oriented and organizedAbility to pass a background check and drug screenHave or able to obtain a Florida driver's license within 30 days of hireBenefitsCompetitive compensation packageOpportunities for career advancementHealth and dental insurance401k retirement planStarling Chevrolet is a trusted automotive dealership in the Orlando, FL area, committed to providing top-notch service and quality vehicles to our customers. Our team is dedicated to creating a positive and enjoyable experience for all who visit our dealership. Join us and be a part of our growing success.