Quick Lane Service Advisor

Quick Lane Service AdvisorGary Crossley Ford is a trusted, locally owned dealership that has proudly served the Kansas City area for over 30 years. Our Quick Lane team is dedicated to delivering fast, reliable vehicle maintenance for customers who need quality service without the wait. We take pride in our honesty, customer satisfaction, and strong, supportive team culture.As a Quick Lane Service Advisor, you’ll be the first point of contact for our Quick Lane customers. You’ll greet customers, assess their vehicle service needs, recommend appropriate maintenance services, and work closely with our technicians to ensure timely, high-quality repairs.Responsibilities:Greet Quick Lane customers in a friendly, professional mannerPerform quick vehicle walk-arounds and help identify service needsCommunicate service recommendations clearly and confidentlyCreate accurate repair orders and help manage service workflowKeep customers informed on vehicle status and completion timesCollaborate with technicians to ensure smooth daily operationsMaintain a clean, organized, and customer-friendly work environmentQualifications:Previous experience as a service advisor or in a customer-facing automotive role is a plus, but not required—we’re happy to train the right candidateStrong communication and organizational skillsAbility to thrive in a fast-paced, team-oriented environmentBasic automotive knowledge or a willingness to learnHigh school diploma or equivalentValid driver’s licenseWhat We Offer:Competitive pay with commissionsHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysEmployee discountsOngoing training and clear career growth opportunitiesReady to join a fast-growing, customer-focused service team? Apply today and accelerate your career at Gary Crossley Ford!