Administrative Assistant

Cocomint Inc. is the parent company of cocomintbeauty, the #1 TikTok Shop for Asian Beauty in the U.S. Cocomint Inc. is the retail arm of a wholesale company and was founded in 2023. We are passionate about skincare innovation, and recognize how beauty products can play an important role in an individual's life. Having sold over 1 million Asian beauty products on TikTok Shop and initiated several viral trends in the TikTok beauty space, we are looking to constantly push the envelope of what is possible in the intersection of Asian Beauty technology and Western sensibilities. Role Description: We are seeking a reliable, organized, and proactive Administrative Assistant to support the day-to-day operations of our office. This role will serve as the first point of contact for visitors, provide administrative and customer service support, maintain shared office spaces, and assist with various projects across the company. The ideal candidate is friendly, dependable, detail-oriented, and comfortable taking initiative to ensure that the office remains organized and running smoothly. Responsibilities: Serve as the primary front desk receptionist and greet visitors in a friendly and professional manner. Receive and coordinate incoming packages, deliveries, and mail. Assist with scheduling, preparing materials, and other administrative tasks as needed. Help maintain organized office records, supplies, and shared resources. Assist with miscellaneous projects and assignments across different departments. Assist with responding to customer inquiries through designated customer service channels. Provide friendly, timely, and professional customer support. Help resolve routine customer questions and elevate issues when appropriate. Monitor inventory of office supplies, snacks, beverages, and other frequently used items. Reorder supplies and snacks before inventory runs low. Restock snacks, beverages and other shared items throughout the week. Keep the office kitchen, pantry, refrigerator, and common areas clean, organized, and properly stocked. Help ensure meeting rooms and shared spaces remain presentable and organized. Identify and communicate office maintenance or supply needs to management. Assist management and team members with special projects as assigned. Conduct basic research and organize information when needed. Help coordinate occasional office lunches, celebrations, meetings, and team activities. Support other administrative and operational needs as they arise. Qualifications: Strong organizational skills and attention to detail. Friendly, professional, and service-oriented demeanor. Strong written and verbal communication skills. Reliable and punctual. Comfortable interacting with customers, visitors, vendors, and employees. Ability to prioritize tasks and manage multiple responsibilities. Ability to work independently and take initiative. Comfortable learning new software and administrative systems. Basic proficiency with email, spreadsheets, documents, and other common office applications. Previous administrative, receptionist, retail, hospitality, or customer service experience is preferred but not required. $18-22 per hour, depending on experience 401K matching Paid time off and company holidays Career growth opportunities in a fast-growing social commerce company #J-18808-Ljbffr Cocomint Inc.