Customer Success & Product Support Analyst
IXL Learning
IXL Learning in Raleigh, NC is seeking a customer support representative to enhance user experiences with their educational software. This role involves troubleshooting, providing solutions, and maintaining product documentation while collaborating with diverse teams. Ideal candidates should have a BA/BS degree and some customer-facing experience. Energetic and detail-oriented individuals with strong communication skills will thrive in this environment. Join IXL to improve education through technology! #J-18808-Ljbffr
- ...integrations, global reach, and premium human support.Bandwidth is trusted for mission-... ...What We Are Looking For: The Product Support Analyst(Voice) supports the development and implementation... ...jobs in Raleigh, NC . Associate Customer Support Analyst, New Grad Manufacturing...SuggestedFull time
- ...while maintaining the flexibility that supports both productivity and work-life balance. Position... ...trusted advisors to high-value (Diamond) customers. They work closely with engineering to... ...Engineering, Product, and Customer Success to drive resolution and improve the customer...SuggestedWork at officeWorldwideShift workRotating shift3 days per week
- ...College end user devices and applications to support the business use of these technologies. To perform this job successfully, an individual must be able to perform the essential... ...and support needs. Demonstrate a focus on customer service skills and possess the ability to...Suggested
- ...The IT Service Desk Support Analyst - Level 1 provide 1st Level Support and monitoring to IT systems and integration solutions. Our Team... ...mail, telephone, and other electronic medium. Work closely with customers, building a good working relationship Create, manage, and...SuggestedTrial period
- ...CECL readiness to lending workflows – empowering our customers by addressing their Enterprise Risk Management... ...Maintain expert domain knowledge in bank and accounting products, as well as any new products Resolve support requests and enhancements that come in through any...SuggestedFlexible hours
- ## Technical Support AnalystApplylocations: Raleigh, NCtime... ...recognition for our excellent customer service and products and we were recently... ...rounded Technical Helpdesk Analyst to join our talented and passionate... ...skills will I need to be successful as a Technical Helpdesk...Hourly payWork at officeRemote workMonday to FridayWeekend workAfternoon shift
$100k - $120k
...Financial Crime & Compliance products. Work closely with Product Managers... ..., and root cause analysis. Support product roadmap planning by... ...Monitor product performance, customer feedback, and regulatory... ...years of experience as a Product Analyst, Business Analyst, or Product...- ...services company seeking a Database & Reporting Analyst within our application development... ...gathering, and database performance tuning to support government agencies investigating fraud... ...Development Design and build complex custom reports using MSSQL queries for internal...
- ...the 24×7x365 single point of contact for customer submitted incidents and service requests... ...IIs provide consultation, elevated support, and/or advanced instruction to users of... ...ServiceNow is preferred. HDI Support Center Analyst, ITILv3 Foundation A+ certification...Work experience placementWork at officeWeekend work
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT... ...channel customer support and production readiness. Engage in... ...technologies and contribute to team success. Experience with ServiceNow...Hourly payTemporary workWork at officeRemote workRelocation- ...An established industry player is seeking a seasoned Compensation Analyst to join its Raleigh office. This exciting position involves managing and maintaining the organization’s compensation policies while ensuring salaries are accurate and competitive. With over 8 years...Work at office
- ...company in North Carolina is seeking an experienced Marketing Analyst. This NonExempt position requires expertise in marketing analysis... ...Google Analytics, and a quantitative educational background. Successful candidates will analyze website activity, monitor campaign...Full time
- ...and advanced analytics. As we continue to expand our Data Enablement capabilities, we are seeking a Manufacturing Data Product Analyst to support the development and delivery of industrial data solutions that drive smarter, more connected manufacturing operations....Permanent employmentFull time
$60k - $75k
UL, LLC is seeking an Associate Business Data Analyst in Raleigh, NC to develop data, analytics, and reporting solutions. You will assist in building BI dashboards, improve data quality, troubleshoot issues, document processes, and deliver training to help teams make data...- ...FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech... ...and activating audiences through our customer data platform (CDP). The ideal candidate... ...SQL queries and data manipulation to support targeted campaigns. Data Governance...Full time
$50 - $60 per hour
DataAnnotation is committed to creating high-quality AI. We are looking for a Structured Products Analyst to join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed...Hourly payFull timeContract workPart timeWork experience placementRemote workFlexible hours- ...Help Desk Technician for a fully remote role with a contract-to-hire path, based out of Raleigh, NC. You will provide first-line IT support to end-users, handling password resets, software installations, and hardware troubleshooting, while escalating complex issues as...Remote jobContract work
- ...Project Financial Analyst I Syneos Health® is a leading fully... ...built to accelerate customer success. We partner with innovators... ...development and progression; supportive and engaged line management... ...computer and other office productivity equipment (e.g., scanner, phone...Contract workWork at officeFlexible hours
- ...Production Support 2 Job Description IT Private Banking is the information technology partner of the Organization's Private Banking division... ...around the globe with efficient and effective IT solutions customized to their specific needs. We offer services across the IT value...Shift work
- ...techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem... ...include, but are not limited to the following: Provide onsite support to Authorized Users with operational and technical support Resolve...Work experience placementLocal area
- ...MCI is seeking a technical support representative to operate remotely, focusing on troubleshooting VoIP Phones and HD video disruptions. This role demands excellent customer service skills as you will engage with customers nationwide to resolve issues effectively. The...Remote work
- ...Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested... ...verbal, and presentation skills Exceeds customer quality and service expectations... ...Atticus is committed to the long‑term success of our industry and our people. Through...Contract workWork at office
- ...A leading healthcare technology provider seeks an EHR Helpdesk Analyst in Raleigh, North Carolina. The role involves providing advanced technical support for the Epic EHR system to ensure prompt resolution of IT issues, thus supporting high-quality patient care. Candidates...Day shift
- ...a modern, client-focused Managed Services Provider (MSP) that supports small and mid-sized businesses through advanced IT solutions, cybersecurity... ...documentation skillsA proactive, self-starting mindset with a customer-first attitudeFamiliarity with PowerShell or other scripting is...
$135.2k - $306.4k
...goals into robust architecture, ensuring production success, and influencing technical strategies... ...initiatives end to end, from ambiguous product, customer, and security requirements through... ...launch, observability, and production support. • Architect for reliability,...Temporary workFlexible hours$21.45 per hour
...Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations... ...using one's personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package...Work at officeShift workWeekend work- ...Job Title: Help Desk Analyst Hours: M-F 7am - 4pm CST Location: TX-Richardson... ...Environment/Client Nuances: Role is customer service based, but some IT experience is... ...on how to fix computers Desktop support Soft Skills: Great customer...Permanent employmentWork at officeRemote work
$110k
...is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects.... ...client decision-making and project success. The individual will report... ...appropriate parties. Review work products for completeness, consistency,...Contract workFor subcontractorLocal areaRemote work- ...candidate must demonstrate experience in designing, deploying and supporting large scale networks utilizing the following network... ...technology information issues are addressed. – High degree of customer service, teamwork, effective communications, organizational awareness...Full timeRemote work
- ...is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the...
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