Operations Supervisor - Queens

Job Description

Job Description

Company Overview

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.

Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.

Veo has been recognized as one of Fast Company's Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.

Shift:

• 6am-2pm, Thursday to Monday

Company Overview:

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!

Responsibilities:

• Support the Operations Manager with the day-to-day responsibilities in the market
• 60-80% of your time will be hands-on, manual work to include:
• Direct labor and warehouse organization
• Hand-count assets and compliance audits
• Perform routine inspection and maintenance of vehicles
• Respond to on-demand and in the field customer service requests
• Redistribute scooters around Veo's service areas
• Identify, document and recover scooters requiring in-shop repair
• Ad-hoc field tasks and other tasks as required
• 20-40% of your time will consist of a variety of administrative work to include:
• Support Operations Manager with hiring, training, scheduling staff
• Employee productivity tracking
• SOP follow-up
• Assist Operations Manager with other projects as needed

Qualifications & Skills:

• Basic mechanical and technical aptitude
• 1 year of leadership or supervisory experience
• A valid driver's license
• Ability to lift up to 60 lbs and be on your feet for the entirety of a shift
• Knowledge of the local geography and street layout
• Clear, effective communication
• Eligible to work in the United States

Perks:

• Opportunity to work in a fast-paced, early stage technology company
• VeoRide credits
• Medical/dental/vision coverage