Assistant Vice President of Garage Claims

Assistant Vice President, Garage Claims, Argo Group

At Argo Group, we invite you to elevate your career as our new Assistant Vice President, Garage, to join our Claims organization. Based within one of our offices, this leader reports to the SVP, Specialty Claims, and oversees Argo Group's Garage Claims Department.

At Argo, claims professionals use independent judgment to deliver tailored solutions, benefit from direct access to senior leaders, and work in a collaborative, inclusive environment that values creativity and diverse perspectives.

In addition to handling complex files, this role leads experienced Garage claims professionals and drives operational excellence across the department. With oversight of short-term planning, claims performance, and process optimization, this position directly influences our financial results and service delivery.

How You Will Create an Impact

• Deliver expert claims guidance in Garage lines driving timely and accurate results while shaping cost-effective litigation strategies.
• Champion strong claims management principles, setting and achieving performance goals, and implementing data-driven claim management.
• Lead process improvements, collaborating cross-functionally to boost systems, workflows, and operational efficiency.
• Recruit, coach, and retain high-performing claims professionals, cultivating technical excellence and exceptional service.
• Model Argo's values, championing strong claims management and a positive, growth-focused culture for lasting organizational success.

What You'll Need to Succeed

• Bring over a decade of commercial auto garage claims expertise with strong knowledge of bodily injury, including five-plus years leading teams and driving high performance.
• You MUST have significant experience in Garage Claims, including Bodily Injury, as you will be seen as an SME for Underwriting.
• Demonstrate advanced skills in claims resolution, settlement practices, and technical procedures, consistently delivering timely, cost-effective results.
• Exhibit strong business acumen, analytical decision-making, and resilience, thriving in fast-paced environments and adapting to evolving challenges.
• Lead with emotional intelligence, fostering collaboration, providing meaningful coaching, and building strong relationships across teams and partners.
• Communicate confidently with executive leadership and peers, leveraging polished presentation skills and proficiency in MS Office Suite and key business software.

At Argo, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office five days a week. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

The typical base salary range is $166,000 - $194,000 (based on experience and location). Additionally, this position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We're proud to offer a range of competitive and comprehensive benefits packages.

Explore Claims Careers at Argo Group

• At Argo Group, claims professionals are valued as essential contributors. The work is challenging, diverse, and impactful.
• Adjusters and Managers have the autonomy to develop creative solutions for each claim. Innovation is encouraged.
• Our flat structure allows direct interaction with senior management, especially for major losses.
• The claims team works collaboratively and rewards creative ideas. Your voice and contributions are recognized.
• We welcome talented people from all backgrounds to join our inclusive, diverse team.

Information about the specialized underwriting business that generates claims this position will oversee can be found here: Garage Liability Insurance | Transportation | Colony Specialty.

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to our HR Privacy Notice

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits programincluding health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.