Director of Financial Operations

Role Description

HALO is seeking a highly motivated and technically skilled Director of Financial Operations, responsible for leading and optimizing core transactional and risk-focused financial functions, including Credit and Risk Mitigation, Accounts Payable, and Cash Posting. This role provides strategic oversight while ensuring strong operational controls, accurate financial processing, and effective cash and credit management. The Director serves as the overall operational leader and partners closely with Financial Operations, Finance Leadership, Treasury, Accounting, Sales, and external partners to support liquidity, minimize risk, and scale processes in alignment with business growth.

Key Responsibilities

• Credit and Risk Mitigation Oversight:
  • Lead the organization’s credit strategy and risk mitigation framework to balance revenue growth with financial protection.
  • Establish and enforce credit policies, approval authorities, and risk thresholds.
  • Oversee customer credit reviews, exposure monitoring, collections strategy, dispute resolution escalation, and bad debt management.
  • Partner with Sales and Legal on contract terms, collateral, guarantees, and recovery actions.
  • Monitor credit metrics and proactively address emerging risk trends.
• Accounts Payable Leadership:
  • Direct all accounts payable operations, ensuring timely and accurate processing of invoices, payments, and vendor inquiries.
  • Maintain strong internal controls to support audit and compliance requirements.
  • Drive continuous improvement in AP workflows, automation, and vendor self-service solutions.
  • Manage vendor relationships, resolve escalated issues, and collaborate with Procurement on payment terms and spend optimization.
• Cash Posting and Application:
  • Oversee the cash posting team to ensure accurate, timely application of customer payments across multiple payment channels.
  • Ensure proper reconciliation of bank activity, unapplied cash, short pays, overpayments, and deductions.
  • Partner with Treasury and Accounting to support daily cash positioning, month-end close, and accurate reporting of cash receipts.
• Leadership and Team Development:
  • Build, coach, and retain high-performing teams across Credit, AP, and Cash Posting.
  • Establish clear performance expectations, accountability frameworks, and development plans.
  • Promote a culture of operational excellence, collaboration, and continuous improvement.
• Financial Controls and Process Excellence:
  • Ensure strong governance, documentation, and segregation of duties across all operational finance processes.
  • Support internal and external audits and implement corrective actions as needed.
  • Lead initiatives to improve scalability, automation, and data quality across financial operations.
• Reporting and Stakeholder Partnership:
  • Provide regular reporting and insights on credit exposure, DSO, delinquency, cash application accuracy, AP cycle times, and vendor performance.
  • Act as a trusted advisor to senior leadership by translating operational data into actionable financial insights.
  • Partner with IT and Finance Systems teams on ERP enhancements and optimization.

Qualifications

• Bachelor’s degree in Finance and or Business Operations, Accounting, Business Administration, or a related field required.
• Ten or more years of progressive experience in financial operations, with direct leadership experience across credit, accounts payable, and cash application functions.
• Strong knowledge of credit risk management, receivables and payables processes, internal controls, and financial systems.
• Demonstrated ability to lead large teams, manage complexity, and drive process improvement at scale.
• Experience partnering cross-functionally with Sales, Treasury, Accounting, Legal, and external vendors.
• Advanced analytical, communication, and change leadership skills.

Requirements

• The estimated base salary range for this position is between $110,000 and $150,000 annually.
• Compensation decisions are influenced by various factors including the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits

• Comprehensive benefits including nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance.
• Additional Voluntary Benefits.
• 401(k) Retirement Savings Plan.
• Health Savings Accounts (HSA).
• Flexible Spending Accounts (FSA).