Field Service Engineer

Job Description

Title : Field Service Engineer

Location : Vernon Hills
Hire Type: Direct Hire
Salary : $65k- $85k/yr.


Travel Requirements: Up to 75% travel throughout the assigned territory and nationwide.

Benefits : Insurance ( Health, Medical, Dental), PTO, Paid Holidays and more!


We are seeking a Field Service Engineer to join the Technical Services team and support the installation, commissioning, maintenance, troubleshooting, and optimization of Surface Mount Technology (SMT) automation equipment. This position will provide hands-on technical support to customers throughout North America while serving as a key liaison between customers and engineering teams.

Job Duties

• Perform on-site installation, configuration, commissioning, and startup of SMT automation equipment throughout North America.
• Troubleshoot and resolve complex mechanical, electrical, software, and process-related issues.
• Perform equipment retrofits, upgrades, repairs, and custom modifications.
• Provide advanced technical support both on-site and remotely to minimize customer downtime.
• Collaborate with internal technical and engineering teams to resolve advanced equipment and engineering issues.
• Train customer personnel on equipment operation, maintenance, and troubleshooting.
• Advise customers on preventive maintenance, process optimization, and equipment efficiency.
• Collect and analyze technical data to support troubleshooting, reliability, and process improvement initiatives.
• Prepare detailed service reports, technical documentation, and customer feedback.
• Serve as a technical liaison between customers and Fuji engineering departments.
• Communicate effectively with both technical and non-technical customer stakeholders.
• Perform other duties as assigned by management.

Qualifications

• Bachelor of Science in Mechanical Engineering, Electrical Engineering, or a related field, or an equivalent combination of technical education, military training, and relevant experience.
• Experience with SMT equipment strongly preferred; experience with similar industrial automation or manufacturing machinery will also be considered.
• Strong background in mechanical and electrical diagnostics, equipment repair, and preventive maintenance.
• Experience with industrial automation and mechatronic systems.
• Ability to interpret electrical schematics, mechanical drawings, and mechatronic system diagrams.
• Valid driver's license and acceptable driving record required.
• Ability to travel by air and car.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Meet Your Recruiter

Naeomi Cervantes
Senior Technical Recruiter

Naeomi is a Senior Technical Recruiter at Sterling Engineering with more than two years of experience supporting candidates and clients. She focuses on Sterling's Commercial Division, recruiting for roles across plastics, machining, aerospace, and other specialized technical environments.

Naeomi enjoys recruiting because it gives her the opportunity to make a lasting, positive impact in someone's life. She is passionate about helping candidates find new opportunities that align with their skills, goals, and long-term career growth.

For Naeomi, recruiting is also about building trusted relationships and being a helpful resource beyond one placement. Whether supporting an individual candidate or someone in their network who may be looking for a new role, she takes pride in helping people move forward with confidence.

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About Vernon Hills, IL

Ready to explore exciting job opportunities in and around Vernon Hills, Illinois? Nestled in the heart of Lake County, this vibrant area offers a perfect blend of suburban charm and urban convenience. With easy access to beautiful parks like the Hawthorn Mall and the stunning Cuneo Mansion and Gardens, there are endless opportunities for outdoor activities. Plus, Vernon Hills boasts a thriving culinary scene with a mix of local favorites like the Portillo's restaurant chain and the Great Lakes Naval Museum. Take in a show at the Marriott Theatre or catch a game at the nearby Wrigley Field to experience the lively sports culture. Join us in Vernon Hills and unlock your potential in a community known for its picturesque landscapes and endless possibilities!